Graphics Card Warranties (UK Only) - Let's see how good they really are *Look*

[CrispiusBaconus]

It will need constant TLC

[Nelly.]

See first page for updated list.

[drone567]

So does anyone actually buy standard cards? I'm assuming that they only offer a year warranty. My last card lasted a year and half, which seems average. It's abit like playing GPU russian roulette! You know it's going to fail at some point, it's just a matter of trying to predict when, and covering yourself. MSI did repair it, although the company that sold it, just tried to sell me a new one. What are the trading warranty laws in the UK? Like alot of people the EVGA warranty, and whole approach, tempted me to invest in a new GTX780(and £20 for five year warranty). What is it that actually fails, or can it be any number of possibilities?

[2014vantai24h]

How about one for PSU`s and RAM?

[Jellyfish]

This is fantastic, my current gpu is sapphire and that's well down the list! I'll definitely be checking out Giga and Msi in regards to this list. I never saw one before (rma list etc) A psu one aswell would be really good too I usually try to buy aftermarket ones, mainly for cleaning dust from the heatsink (i remember some being not able to get to at all) and really made me look at them before i purchased.

[Jellyfish]

Sorry for the double post, i really wanted to ask though if you order through Amazon if the product became defective during the warranty period (Say 3 years) if after a year etc... would you deal with Amazon, or have to go through the manufacturer? (been staring at google pages with rma returns for manufacturers )

[KeyboardDemon]

So does anyone actually buy standard cards? I'm assuming that they only offer a year warranty. My last card lasted a year and half, which seems average. It's abit like playing GPU russian roulette! You know it's going to fail at some point, it's just a matter of trying to predict when, and covering yourself. MSI did repair it, although the company that sold it, just tried to sell me a new one. What are the trading warranty laws in the UK? Like alot of people the EVGA warranty, and whole approach, tempted me to invest in a new GTX780(and £20 for five year warranty). What is it that actually fails, or can it be any number of possibilities?

This is the reason it is important to buy through a reputable retailer/e-tailer. I have a friend that had a warranty issue with his MSI GTX580 about during the last six months of his warranty, he contacted the seller and they arranged the RMA for him, all he had to do was print a label, pack the card and take it to the post office. His replacement (a factory refurbished card) arrived in less than a week, it was easy enough.

[zayn93]

Is there a UK RMA Base for EVGA graphics cards

[leonc]

Anyone has experience with Amazon after 12 months? From what I read, they only take care of your card for 12 months and after that you will have to deal with manufacturers which sometimes are out of reach and may cost an arm and a leg to RMA. If that is true Amazon is only the best retailer for the first year of warranty :/

[Smikis]

Anyone has experience with Amazon after 12 months? From what I read, they only take care of your card for 12 months and after that you will have to deal with manufacturers which sometimes are out of reach and may cost an arm and a leg to RMA. If that is true Amazon is only the best retailer for the first year of warranty :/

I had, it wasn't gpu, but it was another electronic item, on buying page item had warranty listed as 2 years I think. I contacted amazon and was told that 2 years warranty is extended warranty offered by manufacturer.
It might be different for gpus or other items, but that what I was told. Amazon support was very nice and luckily so was manufacturer and everything was easily sorted out.

Best way to insure is probably buy a brand with good rma on amazon.

[SHOGUNXSHINOBI]

So far i have only dealt with gigabyte and i must say they are pretty good.

[Bhavv]

Im glad I didnt end up getting the Palit or Gainward 970s I was originally planning. I've only had MSI / Gigabyte / KFA2 cards for a long time now.

I went with KFA2 (now Galax) a while ago after reading these tables, but had to RMA two 670s that died within 3 months (I guess it was a faulty batch). However I got to try out their manufacturer RMA, and they replaced each one very quickly, and even replaced the second with a reference 680 instead which was great.

But then I sold that 680 because I dont like reference coolers and got MSI ones instead when they went on sale, and now Gigayte 970s.

Also Asus only do RMA through the Etailer now, I found out back when an old PSU died and I thought it was the mobo, I tried contacting Asus support and they said they handle their RMAs through the Etailer only. So for that reason I bought my Asus ROG Swift from OCUK because I've found their aftersale support to be the best. But with Gigayte / Galax / MSI / EVGA, its ok to order from anywhere.

[sidsapcewalker]

Wow this is an amazing and informative post. So glad I have a Gigabyte card ^^

[deejayburnout]

Im just trying to do 20 posts

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[Murph02]

Looking at this I think I will try to stick to Gigabyte in future.

Ive found Asus slow in the past and MSI have refused me any help and just told me to go back to my retailer. I thought they might have just supplied me a new fan for diy fitting to save a whole replacement card and I had read of people in the US getting this service.

[sqwerty]

Just wanted to chime in with a great experience I had with Powercolor (TUL Corp):

I switched out a 2500k for a 3570k to make use of PCI-E v3 for crossfire R9 290's. When re-fitting the particularly massive CPU heatsink, I accidentally damaged a tiny (~1.5mm x ~.75mm) component on the rear of the top GPU PCB.
I figured the card was dead or if not already; running it with that smashed off would certainly lead to it's demise, so I had to find some way of fixing it. Trouble with something that small is I would not be able to do it by hand, so I started looking at U.K based PCB repair companies.

I fired off a few emails and while I was at it thought I would give Powercolor support a try. They got back to me first and to my amazement offered to repair the card for free, (as the card suffered accidental damage by myself it could not go for replacement to their E.U based RMA center). Shipping to and from Taiwan would be at my expense obviously but I decided to accept this fantastic offer.
Polar at Powercolor put me in contact with Rina at TUL and we proceeded to arrange the RMA. Took a few weeks from end to end and cost over £100 total in shipping but still cheaper than buying even a second hard card.