Because a dead pixel represents one failure in around a million. That's a 0.0001% failure rate.Originally Posted by Vaul
If you applied the same high standards to yourself, that would mean having less than 5 hours of sub-standard work performance during your entire working life. Gulp!
Don't know about you, but I'd be pretty pissed if I spent 45 years working, then took one day off sick and my employers demanded a complete refund of my entire life's wages.
Not saying I'd like a duff TFT, just putting it in perspective.
The other answer is that without that dead pixel policy, prices would never have dropped to mainstream levels. Production levels would never have risen to allow improved production methods, lower failure rates, and this year's plumetting prices.
If you buy a TFT anytime in the future, you should be very, very grateful for that old dead pixel policy.
Anyhow, here's to Samsung, and hoping they make the zero defect guarantee global.