OK, need some help for a problem I'm having at work.
Background:
I set up a Dell Optiplex 755 Desktop PC with Windows XP Pro (SP3), got the system as I wanted it, then use Zenworks to create an image of it. The image downloaded and installed fine on three other identical machines (all from the same batch). When I tested them, everything worked as it should do.
When the users turned them on, three of the four had no response from the mouse. The pointer is on the screen but not moving. I brought one back down to my desk, and tried it with the original mouse I set it up with. The mouse is OK, the PC hardware is ok (tested a boot CD) and when I plug it into a different USB port it works fine for about 3 seconds then stops moving again. I've tried reinstalling the "USB Human Interface Drivers" in Device Manager, tried removing the drivers and rebooting, nothing.
Any ideas would be greatly appreciated.