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Thread: I can not believe it Ebuyer AGAIN

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    Angry I can not believe it Ebuyer AGAIN

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    I ordered a Saphire X800 XT Platinum From these W@,>/\rs a month ago yesterday.
    And today i got this email

    Dear Sir / Madam,

    Your order has been converted back into a quote.

    If this occured without your consent then it will be due to one of the following reasons:

    1)Incorrect billing details.

    2)Items on the order are now discontinued and need cancelling/replacing.

    3)Shipping method has been incorrectly chosen.

    4) Payment declined

    5) Someone else's card has been used

    6) Incorrect card details

    If you still require the order then you will need to replace it.
    (Your quote can be found in the 'Account' section of the website)

    Please accept our sincerest apologies for any annoyance and frustration caused by this unfortunate
    situation.

    Regards,
    Ebuyer Customer Support.

    This is the third time now they have let me down with various sales
    I can not put into words how upset i am about this latest cotastrophy
    Last edited by emul8; 04-01-2005 at 09:29 PM.

  2. #2
    Resident abit mourner BUFF's Avatar
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    I would suggest that it is because they are having problems with supplies of XT PEs.

    MSI P55-GD80, i5 750
    abit A-S78H, Phenom 9750,

    My HEXUS.trust abit forums

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    Yes i can accept that i am a resonable person.
    But to just cancel my order with an automated email like that!
    What that says to me is thanks for your custom and patience Now p--s off and join the back of the que you absolute non entety
    They even sent me an enote lasweek telling me i was No 29 on the list
    sorry for bad spelling i am angry
    Last edited by emul8; 12-10-2004 at 09:26 PM. Reason: add

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    Thanks Kez
    Do i have to create an account or log in with my Name and Pass from here
    I notice they have had a lot of resonable feedback! Not tonight though!

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    HEXUS webmaster Steve's Avatar
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    You have to create a new login as it is totally separate to the forum.

    It is there to act both as a retailer rating system and a trust system for those who buy and sell on the Internet's public forums. It works rather well, I might add.
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    Thanks Kez
    I nearly knocked off half an X with that one!
    You know i do believe i feel a bit better now
    I would feel even better if Pat or hairyasamoth would reply to my post in the Komplett thread.
    Cheers!

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    They couldnt get stock (same as a lot of other retailers), so they canceled your order....
    No offence, but i dont see a problem there ?

    Its annoying i agree, but its hardly their fault ATi's chips are sparse at the moment...
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Quote Originally Posted by Agent
    They couldnt get stock (same as a lot of other retailers), so they canceled your order....
    No offence, but i dont see a problem there ?

    Its annoying i agree, but its hardly their fault ATi's chips are sparse at the moment...
    The problem was they could of at least told me what the problem was instead i was sent an email (as above in my first post) that told me absolutly nothing.
    If they had of let me know i would of waited and they would still have me as a customer.

    And yes i know they are in short supply thats why i had been waiting for the card for over a month

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