Various errors! The Saga Continues!

[KeyboardDemon]

I got home much later than expected, hopefully I'll get this done very soon.

[KeyboardDemon]

There were a few recent entries:

First this one:

Description
The previous system shutdown at 1:41:07 AM on ‎5/‎21/‎2015 was unexpected.

I think that was from the time when Chrome crashed to BSOD whilst watching a Youtube video.

Description
Faulting Application Path: C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17709_none_fa7932f59afc2e40\TiWorker.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: TiWorker.exe
Application Version: 6.3.9600.17477
Application Timestamp: 5452bcc4
Fault Module Name: msdelta.dll
Fault Module Version: 6.3.9600.17475
Fault Module Timestamp: 5450367c
Exception Code: c0000005
Exception Offset: 00000000000404c1
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 2057
Additional Information 1: f2e9
Additional Information 2: f2e969eb9fa9bb042728cc5a77f592e6
Additional Information 3: 7fdc
Additional Information 4: 7fdc736ea95ff608d27b47136c243c3d

Extra information about the problem
Bucket ID: c9e3fd70f357221a9eade47ea6e4802f (85990479358)

This one is labelled as Windows Modules Installer Worker.

Description
Windows Installer installed the product. Product Name: Microsoft Visual C++ 2005 Redistributable. Product Version: 8.0.59193. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

Thought I would install Witcher (the first game) and this error came up during installation of Microsoft Visual C++ 2005 Redistributable, but that might just be due to have a more recent version already installed. I haven't had a chance to see if the game runs, I have to get ready for work so don't have much time for that right now.

After checking in my Device Manager last night I spotted that the Intel Management Engine Interface had a yellow exclamation mark next to it, so could this either mean that a persistent issue is corrupting this driver or that this driver could be the root cause of the other issues? Or is it still too early to tell?

[satrow]

Most of the issues seem relatively 'normal' and I don't think they'd cause, or be implicated in, any of the main problems you're facing.

The Intel Management Engine Interface is what I'd assumed to be the cause of that contrary 'error' in MSInfo32 and the PerfMon report, perhaps it's time to run both of them again and see if there is any relationship?

If there's something wrong with the base 'board/chipset or drivers, it might well be affecting the GFX in some way.

[KeyboardDemon]

I have had an idea, now this is more guess work than anything more intelligent or intuitive but here's my idea following my uneducated trip through MSInfo32. First here is what I have based my conclusion on:

Under Hardware Resources - Conflicts/Sharing:

I/O Port 0x00000000-0x00000CF7	PCI Express Root Complex
I/O Port 0x00000000-0x00000CF7	Direct memory access controller
	
I/O Port 0x00000067-0x00000067	Motherboard resources
I/O Port 0x00000067-0x00000067	Motherboard resources
	
I/O Port 0x000003C0-0x000003DF	NVIDIA GeForce GTX 780 Ti 
I/O Port 0x000003C0-0x000003DF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
I/O Port 0x00000070-0x00000070	Motherboard resources
I/O Port 0x00000070-0x00000070	System CMOS/real time clock
	
I/O Port 0x00000065-0x00000065	Motherboard resources
I/O Port 0x00000065-0x00000065	Motherboard resources
	
Memory Address 0xE8000000-0xEFFFFFFF	NVIDIA GeForce GTX 780 Ti 
Memory Address 0xE8000000-0xEFFFFFFF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
I/O Port 0x000004D0-0x000004D1	Programmable interrupt controller
I/O Port 0x000004D0-0x000004D1	Motherboard resources
	
Memory Address 0xF7300000-0xF7307FFF	ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
Memory Address 0xF7300000-0xF7307FFF	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
	
I/O Port 0x0000E000-0x0000E07F	NVIDIA GeForce GTX 780 Ti 
I/O Port 0x0000E000-0x0000E07F	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
Memory Address 0xF6000000-0xF6FFFFFF	NVIDIA GeForce GTX 780 Ti 
Memory Address 0xF6000000-0xF6FFFFFF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
Memory Address 0xFF000000-0xFFFFFFFF	Motherboard resources
Memory Address 0xFF000000-0xFFFFFFFF	Intel(R) 82802 Firmware Hub Device
	
IRQ 16	Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
IRQ 16	NVIDIA GeForce GTX 780 Ti 
IRQ 16	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
IRQ 16	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
IRQ 16	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
Memory Address 0xE0000000-0xE0000FFF	Motherboard resources
Memory Address 0xE0000000-0xE0000FFF	PCI Express Root Complex
	
IRQ 18	Standard SATA AHCI Controller
IRQ 18	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
	
IRQ 19	Standard SATA AHCI Controller
IRQ 19	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
IRQ 19	Standard SATA AHCI Controller
	
Memory Address 0xA0000-0xBFFFF	NVIDIA GeForce GTX 780 Ti 
Memory Address 0xA0000-0xBFFFF	PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
Memory Address 0xF7200000-0xF72001FF	Standard SATA AHCI Controller
Memory Address 0xF7200000-0xF72001FF	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
	
Memory Address 0xF7100000-0xF71001FF	Standard SATA AHCI Controller
Memory Address 0xF7100000-0xF71001FF	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
	
I/O Port 0x000003B0-0x000003BB	NVIDIA GeForce GTX 780 Ti 
I/O Port 0x000003B0-0x000003BB	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
I/O Port 0x0000C000-0x0000C01F	Standard SATA AHCI Controller
I/O Port 0x0000C000-0x0000C01F	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
	
I/O Port 0x00000080-0x00000080	Motherboard resources
I/O Port 0x00000080-0x00000080	Motherboard resources
	
I/O Port 0x00000063-0x00000063	Motherboard resources
I/O Port 0x00000063-0x00000063	Motherboard resources
	
I/O Port 0x0000D000-0x0000D01F	Standard SATA AHCI Controller
I/O Port 0x0000D000-0x0000D01F	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
	
I/O Port 0x0000FFFF-0x0000FFFF	Motherboard resources
I/O Port 0x0000FFFF-0x0000FFFF	Motherboard resources

Looking through that section suggests that there are quite a few components clashing, some of those components are parts that I can have little influence over, however one thing I can do is move my GPU to a different PCI-e slot, would that then move it away from IRQ 16 to a someplace where it might not clash as much or even at all?

[satrow]

Good to see you still digging

IRQ allocations/sharing is miles better than it once was, I honestly can't remember seeing an issue since the very restrictive older limitations were changed.

Go ahead and try it, even a x8 PCIe slot should give you 95%+ of x16 perfomance, you've got the original data logged so that you can quickly compare - then, assuming the GFX card's IRQ changes, it's a case of wait and see.

[Bambooz]

I'm willing to bet it's yet another case of a sh*tty Anus.. pardon.. Asus motherboard doing what they do best.. not work properly

[satrow]

I'm willing to bet it's yet another case of Asus motherboard doing what they do best.. not work properly

You might be correct: "4,35% ASUS Sabertooth Z77" 4.35% is a pretty high return rate http://www.hardware.fr/articles/893-8/conclusion.html

"4,95% ASUS SABERTOOTH Z77" and it got worse before the Z87/97 appeared http://www.hardware.fr/articles/920-2/cartes-meres.html

[KeyboardDemon]

I've been quite busy with work and family over the last few days so not really had the time to think about this but I was wondering if there was anything I could do at BIOS level to try and resolve some of the hardware conflicts?

[satrow]

Don't worry, real world takes priority.

Resetting the BIOS to defaults is the only thing that springs to mind.

[KeyboardDemon]

Don't worry, real world takes priority.

Resetting the BIOS to defaults is the only thing that springs to mind.

Surprisingly I didn't think of that, for some reason I was thinking about using the BIOS to change IRQ allocation etc...

BIOS reset is a simple thing to try, I'll reset it now.

[KeyboardDemon]

Ok. I reset the BIOS then went into BF4 and the game crashed after a couple of rounds.

Next I swapped the GPU over and checked MSInfo32, this is what I found under Conflicts/Sharing:

I/O Port 0x00000000-0x00000CF7	PCI Express Root Complex
I/O Port 0x00000000-0x00000CF7	Direct memory access controller
	
I/O Port 0x00000067-0x00000067	Motherboard resources
I/O Port 0x00000067-0x00000067	Motherboard resources
	
I/O Port 0x000003C0-0x000003DF	NVIDIA GeForce GTX 780 Ti 
I/O Port 0x000003C0-0x000003DF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
	
I/O Port 0x00000070-0x00000070	Motherboard resources
I/O Port 0x00000070-0x00000070	System CMOS/real time clock
	
I/O Port 0x00000065-0x00000065	Motherboard resources
I/O Port 0x00000065-0x00000065	Motherboard resources
	
Memory Address 0xE8000000-0xEFFFFFFF	NVIDIA GeForce GTX 780 Ti 
Memory Address 0xE8000000-0xEFFFFFFF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
	
I/O Port 0x000004D0-0x000004D1	Programmable interrupt controller
I/O Port 0x000004D0-0x000004D1	Motherboard resources
	
Memory Address 0xF7300000-0xF7307FFF	ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
Memory Address 0xF7300000-0xF7307FFF	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
	
I/O Port 0x0000E000-0x0000E07F	NVIDIA GeForce GTX 780 Ti 
I/O Port 0x0000E000-0x0000E07F	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
	
Memory Address 0xF6000000-0xF6FFFFFF	NVIDIA GeForce GTX 780 Ti 
Memory Address 0xF6000000-0xF6FFFFFF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
	
Memory Address 0xFF000000-0xFFFFFFFF	Motherboard resources
Memory Address 0xFF000000-0xFFFFFFFF	Intel(R) 82802 Firmware Hub Device
	
IRQ 16	Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
IRQ 16	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
IRQ 16	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
IRQ 16	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
IRQ 16	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
	
Memory Address 0xE0000000-0xE0000FFF	Motherboard resources
Memory Address 0xE0000000-0xE0000FFF	PCI Express Root Complex
	
IRQ 18	High Definition Audio Controller
IRQ 18	Standard SATA AHCI Controller
IRQ 18	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
	
IRQ 19	Standard SATA AHCI Controller
IRQ 19	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
IRQ 19	Standard SATA AHCI Controller
	
Memory Address 0xA0000-0xBFFFF	NVIDIA GeForce GTX 780 Ti 
Memory Address 0xA0000-0xBFFFF	PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
	
Memory Address 0xF7200000-0xF72001FF	Standard SATA AHCI Controller
Memory Address 0xF7200000-0xF72001FF	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
	
Memory Address 0xF7100000-0xF71001FF	Standard SATA AHCI Controller
Memory Address 0xF7100000-0xF71001FF	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
	
I/O Port 0x000003B0-0x000003BB	NVIDIA GeForce GTX 780 Ti 
I/O Port 0x000003B0-0x000003BB	Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0155
	
I/O Port 0x0000C000-0x0000C01F	Standard SATA AHCI Controller
I/O Port 0x0000C000-0x0000C01F	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
	
I/O Port 0x00000080-0x00000080	Motherboard resources
I/O Port 0x00000080-0x00000080	Motherboard resources
	
I/O Port 0x00000063-0x00000063	Motherboard resources
I/O Port 0x00000063-0x00000063	Motherboard resources
	
I/O Port 0x0000D000-0x0000D01F	Standard SATA AHCI Controller
I/O Port 0x0000D000-0x0000D01F	Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
	
I/O Port 0x0000FFFF-0x0000FFFF	Motherboard resources
I/O Port 0x0000FFFF-0x0000FFFF	Motherboard resources

Now I just need to find some time to test it. lol

I think that the most noteworthy point is that the GTX780 is now no longer listed under IRQ 16 but I guess some stress testing is what will prove whether or not this is relavent.

[satrow]

Can you update me with any recent crash dumps as well ?

[KeyboardDemon]

Sure, you have PM.

[satrow]

Thanks, just downloading the data, I'm not likely to be online for ~2 hours or so now.

[KeyboardDemon]

ok. I have to go out unexpectedly anyway.

[satrow]

The latest crash dump was verified and flags a Windows DirectX driver, dxgmms1.sys DirectX Graphics MMS driver. DV flagging a Windows driver, if it is consistent, is usually indicative of a hardware issue.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8005785c378, The address that the exception occurred at
Arg3: ffffd000577662f8, Exception Record Address
Arg4: ffffd00057765b00, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+18
fffff800`5785c378 488b1a          mov     rbx,qword ptr [rdx]

EXCEPTION_RECORD:  ffffd000577662f8 -- (.exr 0xffffd000577662f8)
ExceptionAddress: fffff8005785c378 (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x0000000000000018)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  ffffd00057765b00 -- (.cxr 0xffffd00057765b00;r)
rax=0000000000000000 rbx=ffffe000d8113008 rcx=ffffe000da440000
rdx=fdffe000d8783be0 rsi=000000000000008e rdi=ffffe000dc4d9020
rip=fffff8005785c378 rsp=ffffd00057766530 rbp=ffffd00057766680
 r8=0000000000000001  r9=0000000000000000 r10=ffffe000d7ec1ee8
r11=ffffd00057766960 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=ffffe000da440000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x18:
fffff800`5785c378 488b1a          mov     rbx,qword ptr [rdx] ds:002b:fdffe000`d8783be0=????????????????
Last set context:
rax=0000000000000000 rbx=ffffe000d8113008 rcx=ffffe000da440000
rdx=fdffe000d8783be0 rsi=000000000000008e rdi=ffffe000dc4d9020
rip=fffff8005785c378 rsp=ffffd00057766530 rbp=ffffd00057766680
 r8=0000000000000001  r9=0000000000000000 r10=ffffe000d7ec1ee8
r11=ffffd00057766960 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=ffffe000da440000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x18:
fffff800`5785c378 488b1a          mov     rbx,qword ptr [rdx] ds:002b:fdffe000`d8783be0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8031d9f2138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 ffffffffffffffff 

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+18
fffff800`5785c378 488b1a          mov     rbx,qword ptr [rdx]

BUGCHECK_STR:  AV

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8005785b5d3 to fffff8005785c378

STACK_TEXT:  
ffffd000`57766530 fffff800`5785b5d3 : ffffe000`d8113008 ffffd000`57766680 00000000`0000008e 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x18
ffffd000`57766580 fffff800`57856711 : ffffd000`55840180 00000008`f9a23a08 ffffe000`d9ac9340 ffffe000`d8baa110 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x433
ffffd000`57766800 fffff800`5786c1d2 : ffffe000`d87a93e0 ffffe000`00000000 ffffe000`00000000 ffffe000`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x1f1
ffffd000`57766b50 fffff800`5786bf7d : ffffe000`da402000 ffffe000`00000000 00000000`00000080 ffffe000`d9e19880 : dxgmms1!VidSchiRun_PriorityTable+0x252
ffffd000`57766bc0 fffff803`1d78f36c : ffffd000`5575a3c0 ffffe000`d9e19880 ffffd000`57766c90 fffff803`1d7e307d : dxgmms1!VidSchiWorkerThread+0x8d
ffffd000`57766c00 fffff803`1d7e62c6 : ffffd000`5574e180 ffffe000`d9e19880 ffffd000`5575a3c0 ffffc000`1aa0aed0 : nt!PspSystemThreadStartup+0x58
ffffd000`57766c60 00000000`00000000 : ffffd000`57767000 ffffd000`57761000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+18

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  54505506

IMAGE_VERSION:  6.3.9600.17415

STACK_COMMAND:  .cxr 0xffffd00057765b00 ; kb

BUCKET_ID_FUNC_OFFSET:  18

FAILURE_BUCKET_ID:  AV_VRF_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation

BUCKET_ID:  AV_VRF_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_vrf_dxgmms1!vidmm_global::referenceallocationforpreparation

FAILURE_ID_HASH:  {32da7b95-4bf8-29f4-76ca-72aac4aa0d11}

Followup: MachineOwner