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Thread: Random Restarts as Windows Loads

  1. #1
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    Random Restarts as Windows Loads

    Turned my pc off this morning to fit a new CPU cooler and said to myself "i bet it wont turn back on"

    Sure enough, i was right, the computer is fine right up to the point it has to start windows, then it just restarts. I've run 2 memtests, hard drive test on my master drive, unplugged everything and put it back together but it still has the same problem.

    So i tried to reinstall windows, only to find out that when it loads all the files and it saying "starting windows" it restarted. So i tried on another hard drive, with all the other drives unplugged and it happened again.

    What do you think? put the hdd in my bro's PC, take the data off then format from inside windows on his PC? or do you know a trick that will save me?

  2. #2
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    • Curly's system
      • Motherboard:
      • Asrock 939-Sata 2
      • CPU:
      • Opteron 165 @ 2.52
      • Memory:
      • 2gb Geil Value Ram
      • Storage:
      • 900gb in various HD's
      • Graphics card(s):
      • 7800 gtx
      • PSU:
      • Hiper Type-R 580W
      • Case:
      • Globalwin
      • Monitor(s):
      • Samsung syncMaster 205BW
      • Internet:
      • 4mb Virgin Media Cable
    I would recheck that you have the cpu and cooler seated properly, and that the fan is plugged in and working as it's the only thing you have changed I would start there 1st

    Curly

  3. #3
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    • Speed's system
      • Motherboard:
      • MSI Z270 Gaming M5
      • CPU:
      • Intel i5 7600K
      • Memory:
      • 16GB (2 x 8GB) Corsair 3200MHz DDR4 - CMK16GX4M2B3200C16
      • Storage:
      • Samsung 960 EVO 500GB M.2 NVMe SSD
      • Graphics card(s):
      • EVGA RTX 2080 XC 8GB
      • PSU:
      • Seasonic 1300W Platinum PSU
      • Case:
      • Phantek Enthoo Evolv ATX - Grey
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Dell P2715Q 27" 4K IPS
      • Internet:
      • Virgin 350 Optical Fibre Broadband
    As curly said check what you've changed first, check temps if you havent already as if the CPU Cooler isn't making good contact the pc could be overheating and rebooting automatically.

    Regards,

    Mark
    (Speed)

  4. #4
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    Its not temps, its running below 35 degrees. As soon as it gets to the windows loading screen (the splash screen thing with the moving bar) it restarts.

  5. #5
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    • Speed's system
      • Motherboard:
      • MSI Z270 Gaming M5
      • CPU:
      • Intel i5 7600K
      • Memory:
      • 16GB (2 x 8GB) Corsair 3200MHz DDR4 - CMK16GX4M2B3200C16
      • Storage:
      • Samsung 960 EVO 500GB M.2 NVMe SSD
      • Graphics card(s):
      • EVGA RTX 2080 XC 8GB
      • PSU:
      • Seasonic 1300W Platinum PSU
      • Case:
      • Phantek Enthoo Evolv ATX - Grey
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Dell P2715Q 27" 4K IPS
      • Internet:
      • Virgin 350 Optical Fibre Broadband
    Well I take it you've checked all the cables? (I know its simple but I though I would check)

    Have you checked the CPU for damage? Unlikely but if the only thing you changed was the CPU cooler.

    Try changing the cooler back to how it was? Again unlikely but its worth a try.

    Regards,

    Mark
    (Speed)
    Last edited by Speed; 08-02-2005 at 01:52 PM.

  6. #6
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    make sure nothing is overclocked and your bios are at default values.

  7. #7
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    Make sure that the ram is seated, worth taking out and refitting

  8. #8
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    Right, i was getting an eoor when trying to install windows:

    cant find \i386\ntkrnlmp.exe
    Error code 7

    Well i looked round the net, and the general consensus is that its a ram problem, so i changed mine, still nothing. In fact, now it wont even boot :'(

  9. #9
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    • Speed's system
      • Motherboard:
      • MSI Z270 Gaming M5
      • CPU:
      • Intel i5 7600K
      • Memory:
      • 16GB (2 x 8GB) Corsair 3200MHz DDR4 - CMK16GX4M2B3200C16
      • Storage:
      • Samsung 960 EVO 500GB M.2 NVMe SSD
      • Graphics card(s):
      • EVGA RTX 2080 XC 8GB
      • PSU:
      • Seasonic 1300W Platinum PSU
      • Case:
      • Phantek Enthoo Evolv ATX - Grey
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Dell P2715Q 27" 4K IPS
      • Internet:
      • Virgin 350 Optical Fibre Broadband
    What CPU Cooler did you change from and to?

    Regards,

    Mark
    (Speed)

  10. #10
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    http://www.quietpc.com/uk/amdcooling.php#7000b

    Thats what i changed to, cant remember what it was from cause bro sold it yesterday.

  11. #11
    I'm all you need!
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    • Speed's system
      • Motherboard:
      • MSI Z270 Gaming M5
      • CPU:
      • Intel i5 7600K
      • Memory:
      • 16GB (2 x 8GB) Corsair 3200MHz DDR4 - CMK16GX4M2B3200C16
      • Storage:
      • Samsung 960 EVO 500GB M.2 NVMe SSD
      • Graphics card(s):
      • EVGA RTX 2080 XC 8GB
      • PSU:
      • Seasonic 1300W Platinum PSU
      • Case:
      • Phantek Enthoo Evolv ATX - Grey
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Dell P2715Q 27" 4K IPS
      • Internet:
      • Virgin 350 Optical Fibre Broadband
    LOL, you can't remember what you had in your own pc before

    Regards,

    Mark
    (Speed)

  12. #12
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    Nope, quick update though, my PSU just exploded

    Edit: luckily only the motherboard block and GFX card were plugged into it, not sure what the damamge is....yet
    Last edited by silent ben; 08-02-2005 at 02:28 PM.

  13. #13
    I'm all you need!
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    • Speed's system
      • Motherboard:
      • MSI Z270 Gaming M5
      • CPU:
      • Intel i5 7600K
      • Memory:
      • 16GB (2 x 8GB) Corsair 3200MHz DDR4 - CMK16GX4M2B3200C16
      • Storage:
      • Samsung 960 EVO 500GB M.2 NVMe SSD
      • Graphics card(s):
      • EVGA RTX 2080 XC 8GB
      • PSU:
      • Seasonic 1300W Platinum PSU
      • Case:
      • Phantek Enthoo Evolv ATX - Grey
      • Operating System:
      • Windows 10 Pro x64
      • Monitor(s):
      • Dell P2715Q 27" 4K IPS
      • Internet:
      • Virgin 350 Optical Fibre Broadband
    I think we've found your problem then

    *Prays that nothing is killed*

    Regards,

    Speed

  14. #14
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    The gfx card and ram are ok, just the CPU and mobo that need testing now. Least that takes my fixing estimate down by £300

    Edit: mobo definatly gone , cpu in testing

    Edit2: just thought i'd show you why buying cpu's off friends is a bad idea

    Last edited by silent ben; 08-02-2005 at 03:09 PM.

  15. #15
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    • Curly's system
      • Motherboard:
      • Asrock 939-Sata 2
      • CPU:
      • Opteron 165 @ 2.52
      • Memory:
      • 2gb Geil Value Ram
      • Storage:
      • 900gb in various HD's
      • Graphics card(s):
      • 7800 gtx
      • PSU:
      • Hiper Type-R 580W
      • Case:
      • Globalwin
      • Monitor(s):
      • Samsung syncMaster 205BW
      • Internet:
      • 4mb Virgin Media Cable
    Bad luck with the power supply.

    ummmmmm what was used to apply the thermal paste/AS a trowel

    Curly

  16. #16
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    Probably, i wasn't there when it occured, i was about 20 miles away at my house while teling him how to build the system over the phone cause he couldn't wait for me

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