Results 1 to 6 of 6

Thread: Mouse cursor on multiple displays issue

  1. #1
    Hooning about Hoonigan's Avatar
    Join Date
    Sep 2011
    Posts
    1,997
    Thanks
    137
    Thanked
    359 times in 251 posts
    • Hoonigan's system
      • Motherboard:
      • MSI Z270 Gaming M7
      • CPU:
      • Core i7 7700K
      • Memory:
      • 32GB Corsair Dominator Platinum RGB @ 3466MHz - CAS14
      • Storage:
      • 1TB Samsung 970 EVO NVMe + 1TB Corsair MP510 NVMe
      • Graphics card(s):
      • MSI NVIDIA GeForce RTX 2080Ti VENTUS OC
      • PSU:
      • be quiet! Straight Power 11 650W
      • Case:
      • be quiet! Dark Base Pro 900
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • Acer Predator Z35P + ASUS ROG PG279Q
      • Internet:
      • Virgin Media Vivid 350

    Mouse cursor on multiple displays issue

    So, since reinstalling Windows last week, I've been getting some really odd issues from my mouse cursor. I've tried Googling the problem but I can't find a fix. Hopefully someone in here will know what to do.

    What happens is, after the PC has either been put to sleep or the displays have turned off from no activity, when I come back, the mouse cursor can only be seen on the screen it's on. Trying to move the mouse over to the other display will have it halt at the mid-point but allow me to carry an invisible mouse over to the other monitor that I can use.
    The "mouse" can highlight and click buttons and behaves as normal, it's just invisible and is stuck at the border.

    Does anyone have any clue what I can do to fix this please?

    For details, I'm using two different monitors with the same vertical resolution. (2560 x 1440 + 3440 x 1440).
    I'm using a Razer Mamba Hyperflux + Firefly mouse with the latest software version installed.
    My Windows installation is fully up to date and on the 1903 release.
    I'm fully up to date on my NVIDIA GPU drivers.

  2. #2
    Senior Member AGTDenton's Avatar
    Join Date
    Jun 2009
    Location
    Bracknell
    Posts
    1,406
    Thanks
    301
    Thanked
    199 times in 142 posts
    • AGTDenton's system
      • Motherboard:
      • ASUS P6T7 WS Supercomputer
      • CPU:
      • Intel Core i7 980
      • Memory:
      • 24GB Corsair Dominator GT
      • Storage:
      • OCZ Vector + HDDs
      • Graphics card(s):
      • Inno3D GTX 980 iChill Herculez X4 Air Boss Ultra
      • PSU:
      • Seasonic X-850W
      • Case:
      • Fractal Design Define XL
      • Operating System:
      • 10 Pro x64
      • Monitor(s):
      • BenQ
      • Internet:
      • 70MB using BT line

    Re: Mouse cursor on multiple displays issue

    Just some clarification, Is it actually going to sleep all the way or halting just prior, or is it when you wake it up it's unable to fully wake?


    Rigs:
    Main: ASUS P6T7 WS Supercomputer, i7 980, 24GB Corsair Dominator GT, OCZ Vectors + HDDs, Inno3D GTX 980 iChill Herculez X4 Air Boss Ultra, Seasonic X-850W, Fractal Design Define XL, 10 x64 Pro, Noctua DH14 + stock chassis fans

  3. #3
    Hooning about Hoonigan's Avatar
    Join Date
    Sep 2011
    Posts
    1,997
    Thanks
    137
    Thanked
    359 times in 251 posts
    • Hoonigan's system
      • Motherboard:
      • MSI Z270 Gaming M7
      • CPU:
      • Core i7 7700K
      • Memory:
      • 32GB Corsair Dominator Platinum RGB @ 3466MHz - CAS14
      • Storage:
      • 1TB Samsung 970 EVO NVMe + 1TB Corsair MP510 NVMe
      • Graphics card(s):
      • MSI NVIDIA GeForce RTX 2080Ti VENTUS OC
      • PSU:
      • be quiet! Straight Power 11 650W
      • Case:
      • be quiet! Dark Base Pro 900
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • Acer Predator Z35P + ASUS ROG PG279Q
      • Internet:
      • Virgin Media Vivid 350

    Re: Mouse cursor on multiple displays issue

    The sleep function of the PC appears to be fine. The system shuts down and the fans stop and it starts back up as quickly as it should, it's only the mouse that is an issue. The cursor becomes stuck on the display that it wakes onto.

  4. #4
    Senior Member AGTDenton's Avatar
    Join Date
    Jun 2009
    Location
    Bracknell
    Posts
    1,406
    Thanks
    301
    Thanked
    199 times in 142 posts
    • AGTDenton's system
      • Motherboard:
      • ASUS P6T7 WS Supercomputer
      • CPU:
      • Intel Core i7 980
      • Memory:
      • 24GB Corsair Dominator GT
      • Storage:
      • OCZ Vector + HDDs
      • Graphics card(s):
      • Inno3D GTX 980 iChill Herculez X4 Air Boss Ultra
      • PSU:
      • Seasonic X-850W
      • Case:
      • Fractal Design Define XL
      • Operating System:
      • 10 Pro x64
      • Monitor(s):
      • BenQ
      • Internet:
      • 70MB using BT line

    Re: Mouse cursor on multiple displays issue

    Have you tried using the mouse without the Razer software installed, so without support for all the whizz bang features but so the mouse works on basic Windows drivers?

    And does it happen with an alternate mouse or just no mouse connected at all?

    In the early days of Roccat their software would interfere with everything, I got fed up and stopped using the software, but the mouse was fine without it. I just couldn't setup the advanced features


    Rigs:
    Main: ASUS P6T7 WS Supercomputer, i7 980, 24GB Corsair Dominator GT, OCZ Vectors + HDDs, Inno3D GTX 980 iChill Herculez X4 Air Boss Ultra, Seasonic X-850W, Fractal Design Define XL, 10 x64 Pro, Noctua DH14 + stock chassis fans

  5. #5
    Hooning about Hoonigan's Avatar
    Join Date
    Sep 2011
    Posts
    1,997
    Thanks
    137
    Thanked
    359 times in 251 posts
    • Hoonigan's system
      • Motherboard:
      • MSI Z270 Gaming M7
      • CPU:
      • Core i7 7700K
      • Memory:
      • 32GB Corsair Dominator Platinum RGB @ 3466MHz - CAS14
      • Storage:
      • 1TB Samsung 970 EVO NVMe + 1TB Corsair MP510 NVMe
      • Graphics card(s):
      • MSI NVIDIA GeForce RTX 2080Ti VENTUS OC
      • PSU:
      • be quiet! Straight Power 11 650W
      • Case:
      • be quiet! Dark Base Pro 900
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • Acer Predator Z35P + ASUS ROG PG279Q
      • Internet:
      • Virgin Media Vivid 350

    Re: Mouse cursor on multiple displays issue

    I think I might have fixed my own issue. On this screen, they were hugely mis-aligned, but within the Windows equivalent page they were lined up as they should be. So I've lined them up within the NVIDIA software and everything seems to be ok.


  6. Received thanks from:

    AGTDenton (22-07-2019)

  7. #6
    Registered+
    Join Date
    Dec 2009
    Posts
    30
    Thanks
    3
    Thanked
    2 times in 2 posts

    Thumbs up Re: Mouse cursor on multiple displays issue

    Ah, thanks for that. I had the same issue, which I was blaming on having Mouse Without Borders (handy for multiple rigs, btw, anyone) but it wasn't happening on the transition between computers. So thanks for the update. ... I checked and had the same issue, which had been driving me somewhat insane.
    Cheers
    R

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •