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Thread: Motherboard kills CPUs, ever heard of this?? I'm told it happens

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    Motherboard kills CPUs, ever heard of this?? I'm told it happens

    Like the title says, my A8n32 SLI deluxe was sent in for repair because it was "killing" CPUs.
    The story starts when after removing this board and the rest of my system from its case then putting it all back together, the whole thing failed. Hmmm,the CPU was indeed broken, so I sent it back to AMD and tried a 3000+ in the mean time.

    The motherboard then killed that brand new CPU too, so I sent the board back to the store (and they sent it to the vendor) to be fixed.
    At this point I have gotten it back, and as far as I can see (it only says this on the work order) all the vendor reportedly did was "re flash the board" and on the RMA sheet when I picked it up it says it was tested and passed.
    So my issue is that I don't see how a board that was "eating" processors could be fixed simply by flashing the bios. What do you think?
    It says it passed the test, but I don't feel confident that they really gave a good test, just because Ive read bad stories about repairing ASUS boards.
    I REALLY dont want to put my CPU in there and have it eat it and then go through this whole ordeal for a second time.
    Share your thoughts with me guys!!

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    Maybe it was something to do with the vcore settings? Seems weird that they would re-flash it to solve the problem though, as that would suggest that there was something wrong with the BIOS code. And if there was something wrong with it, it seems far more likely it would be a wide spread problem, and I've not heard of it.

    I'm thinking the truth might more likely be something like this:

    Some guy at the Asus factory recives your broken mobo in, does a few obvious checks (looks over it to see if any capacitors are gone, that kind of thing), can't figure out whats wrong with it, chucks it in the bin, sends out a new one saying: re-flashed BIOS solved problem, as if it was your old one. I'm thinking they would do this for one of two reasons:

    a) So that they don't have to admit the board was borked, as that would undermine their credibility as a relieable mobo manufacturer. (Got an Asus myself, it's never let me down )

    b) Somehow or other, due to burocratic red tape in the Asus factory (like every work place in the world), its far less hassle for the techie to pretend your board was fixed.

    Who knows.... "The truth is out there" *Makes bad sci-fi thriller sound effects*

    47

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    I wish it was that, but I can see that it is for sure my same board. There a little tip of the "lever" that you pull to unlock your PCI express card(s) clipped off and I can see that its still my board. Im really mad that the store didnt replace it since it was only a month old. Normally they would except they gave me some BS about the high demand of the board.

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    Laird Of The Glen jimborae's Avatar
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    • jimborae's system
      • Motherboard:
      • Gigabyte Aorus Z390 Pro
      • CPU:
      • Core i7 9700K@4.7Ghz
      • Memory:
      • Team Group DDR-3000 32Gig
      • Storage:
      • 1x Samsung 870 Evo 500Gb SSD, 1 x WD Red 4TB
      • Graphics card(s):
      • Gigabyte Radeon 5700XT watercooled
      • PSU:
      • XFX 850W Black Edition
      • Case:
      • Phantek Enthoo Prime
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • 2 xDell 24"
      • Internet:
      • PlusNet 70Mb
    Check out threads regarding the DFI Sli-dr Expert killing cpu's there's plenty about. It was a known fault that was supposedly rectified by a bios upgrade so it ain't just Asus doing it.

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    Treasure Hunter extraordinaire herulach's Avatar
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    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
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      • Crossover 290HD & LG L1980Q
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    THat sig is well over the size limits.

    Youve kind of screwed yourself by going to the manufacturer really, you have a contract with the store to replace it for 6 months (ish) from date of purchase at least.

    My guess would be a borked cap somewhere, although it could have just been vcore as the previous guy said, in which case reflashing would sort it.

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    Quote Originally Posted by herulach
    THat sig is well over the size limits.
    If it was, it wouldnt let me post it. Thanks for extremely helpful info though. You must be an admin.

    Quote Originally Posted by herulach
    Youve kind of screwed yourself by going to the manufacturer really, you have a contract with the store to replace it for 6 months (ish) from date of purchase at least.
    I didnt. It went back to the store, and as it says the STORE sent it to the vendor and they reflashed it. And just because where ever youre from has a 6 month replacement period doesnt meant the rest of the world does.
    I dont get people that don't read the post, and just spit out opinions after, not even real info.

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    Quote Originally Posted by jimborae
    Check out threads regarding the DFI Sli-dr Expert killing cpu's there's plenty about. It was a known fault that was supposedly rectified by a bios upgrade so it ain't just Asus doing it.
    Ive search a few times, can't find a thread about it.

  8. #8
    Treasure Hunter extraordinaire herulach's Avatar
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    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media
    Quote Originally Posted by mattyboy
    If it was, it wouldnt let me post it. Thanks for extremely helpful info though. You must be an admin.
    Wrong, im not an admin, and it will let you post it, its just against the rules, which you should probably read.
    I didnt. It went back to the store, and as it says the STORE sent it to the vendor and they reflashed it. And just because where ever youre from has a 6 month replacement period doesnt meant the rest of the world does.
    I dont get people that don't read the post, and just spit out opinions after, not even real info.
    misread it, but still, i was merly pointing out the fact that in the uk (where i assume youre from, this is after all a uk website, and you dont have your location info in your profile). There is an obligation for the retailer to provide a replacement/refund for a faulty board within a 'reasonable' period, which is commonly held to be 6 months. So if youre worried about the board still being a problem, go kick up a stink.

  9. #9
    HEXUS.social member Agent's Avatar
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    herulach - Its 12 months here [UK]
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  10. #10
    Treasure Hunter extraordinaire herulach's Avatar
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    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media
    Quote Originally Posted by Agent
    herulach - Its 12 months here [UK]
    INdeed, i thought it was 6 then it was with the manufacturer, oh well, learn something new everyday eh?

  11. #11
    Laird Of The Glen jimborae's Avatar
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    • jimborae's system
      • Motherboard:
      • Gigabyte Aorus Z390 Pro
      • CPU:
      • Core i7 9700K@4.7Ghz
      • Memory:
      • Team Group DDR-3000 32Gig
      • Storage:
      • 1x Samsung 870 Evo 500Gb SSD, 1 x WD Red 4TB
      • Graphics card(s):
      • Gigabyte Radeon 5700XT watercooled
      • PSU:
      • XFX 850W Black Edition
      • Case:
      • Phantek Enthoo Prime
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • 2 xDell 24"
      • Internet:
      • PlusNet 70Mb
    Quote Originally Posted by mattyboy
    Ive search a few times, can't find a thread about it.
    Sorry I meant on the internet not Hexus specifically, here's some that should keep you going, plenty more if do a google.

    http://www.dfi-street.com/forum/showthread.php?t=36168

    http://www.dfi-street.com/forum/showthread.php?t=30535

    http://www.xtremesystems.org/forums/...ad.php?t=82281

    http://www.xtremesystems.org/forums/...ad.php?t=83032

    http://www.xtremesystems.org/forums/...ad.php?t=80364

  12. #12
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    Thanks man.

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    damn I wish there were soemthnig to test the socket on a mobo instead of real cpu.

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