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Thread: Dell sent me a faulty monitor replacement.

  1. #1
    DILLIGAF GoNz0's Avatar
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    • GoNz0's system
      • Motherboard:
      • Asus Rampage V Extreme
      • CPU:
      • i7 something X99 based
      • Memory:
      • 16gb GSkill
      • Storage:
      • 4 SSD's + WD Red
      • Graphics card(s):
      • GTX980 Strix WC
      • PSU:
      • Enermax Galaxy 1250 (9 years and counting)
      • Case:
      • Corsair 900D
      • Operating System:
      • win10 64bit
      • Monitor(s):
      • Dell 24"
      • Internet:
      • 220mb Cable

    Dell sent me a faulty monitor replacement.

    yep, i got my 2407 swopped out due to it having a bad banding issue with gradiants.
    they send me another and i was pleased to see the refurb looked perfect.

    within an hour of it being in use its power cycling itself on and off (if on the PC or not)

    now i know i have to go through the routine monday and get them to send me another for wednesday when i can be around again.

    where do i stand with demanding a new monitor being as though mine is less than a year old when i got the swop done.

    i dont want another refurb sending after this faulty unit arrived.
    im now stuck with this useless monitor for 5 days

    any advice please, or anyone thats been there and done that ?

  2. #2
    Big Member BlindMelon7's Avatar
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    Try wobbleing things around. It could just be a loose wire somewhere. You could also try hitting it with something. I kid you not
    With love and many thanks,

    Melons

  3. #3
    DILLIGAF GoNz0's Avatar
    Join Date
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    Location
    Derby
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    • GoNz0's system
      • Motherboard:
      • Asus Rampage V Extreme
      • CPU:
      • i7 something X99 based
      • Memory:
      • 16gb GSkill
      • Storage:
      • 4 SSD's + WD Red
      • Graphics card(s):
      • GTX980 Strix WC
      • PSU:
      • Enermax Galaxy 1250 (9 years and counting)
      • Case:
      • Corsair 900D
      • Operating System:
      • win10 64bit
      • Monitor(s):
      • Dell 24"
      • Internet:
      • 220mb Cable
    tried the 1st, not hitting it as it dont want to bust it :|

    i have checked and double checked, i have 2 sets of cables now

    its fine now, its not warmed up.. give it a while and it will start crapping out again. then you have to pull the power and let it cool down to get it usable again. i may rig a fan to the back over the weekend, see if i can get it stable while i wait out the 5 days


    like having a blooming leg cut off

  4. #4
    Big Member BlindMelon7's Avatar
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    I know what you mean. I suppose you could try the fans. I still say hit it
    With love and many thanks,

    Melons

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