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Thread: USB hard drive will not mount (winXP - Asus laptop)

  1. #1
    Senior Member chrestomanci's Avatar
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    USB hard drive will not mount (winXP - Asus laptop)

    I have an Asus A6Ja laptop running windows XP home. (fully patched and up to date). It is about 6 months old.

    Since it was new, I have always had problems with USB storage devices such as thumb drives, USB hard drives & flash card readers. When I insert the device I get sound effects that show that windows has noticed a hot plug event, but the drive never shows up under my computer. When I go to the device manager it says 'device could not start' I have a safely remove hardware icon on my task bar, but it does not show any drives to remove.

    My USB hard drive is a Thecus YES nano with a 60Gb drive inside formated FAT-32. It works fine with my windows 2000 desktop and my linux box. I also have some 128Mb-1Gb USB flash drives that don't work either.

    Any ideas?

  2. #2
    cat /dev/null streetster's Avatar
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    perhaps the usb port on your laptop isnt giving the harddrive enough juice to work properly... perhaps try a differnt port, or get a powered usb hub i had this trouble on my old shuttle, and bought a belkin usb hub and that sorted it out

  3. #3
    Senior Member chrestomanci's Avatar
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    • chrestomanci's system
      • Motherboard:
      • Asus AMD AM4 Ryzen PRIME B350M
      • CPU:
      • AMD Ryzen 1600 @ stock clocks
      • Memory:
      • 16Gb DDR4 2666MHz
      • Storage:
      • 250Gb Samsung 960 Evo M.2 + 3Tb Western Digital Red
      • Graphics card(s):
      • Basic AMD GPU (OSS linux drivers)
      • PSU:
      • Novatech 500W
      • Case:
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      • Operating System:
      • Linux - Latest Xubuntu
      • Monitor(s):
      • BenQ 24" LCD (Thanks: DDY)
      • Internet:
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    I have tried all 4 ports.

    The USB hard drive is powered by AA batteries, and will continue to spin when disconnected from the USB port, so presumably has enough power of it's own.

    I have also tried an SD card in the internal card reader, and it is detected and read OK.

  4. #4
    cat /dev/null streetster's Avatar
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    • streetster's system
      • Motherboard:
      • Asus P7P55D-E
      • CPU:
      • Intel i5 750 2.67 @ 4.0Ghz
      • Memory:
      • 4GB Corsair XMS DDR3
      • Storage:
      • 2x1TB Drives [RAID0]
      • Graphics card(s):
      • 2xSapphire HD 4870 512MB CrossFireX
      • PSU:
      • Corsair HX520W
      • Case:
      • Coolermaster Black Widow
      • Operating System:
      • Windows 7 x64
      • Monitor(s):
      • DELL U2311
      • Internet:
      • Virgin 50Mb
    i reckon its still a usb power issue - especially if it works fine on 2 desktop machines... anyone you know got a powered usb hub you could borrow to try?

  5. #5
    I eats food da_ging's Avatar
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    i presume the usb ports work with other things like mice etc?

  6. #6
    Senior Member chrestomanci's Avatar
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    • chrestomanci's system
      • Motherboard:
      • Asus AMD AM4 Ryzen PRIME B350M
      • CPU:
      • AMD Ryzen 1600 @ stock clocks
      • Memory:
      • 16Gb DDR4 2666MHz
      • Storage:
      • 250Gb Samsung 960 Evo M.2 + 3Tb Western Digital Red
      • Graphics card(s):
      • Basic AMD GPU (OSS linux drivers)
      • PSU:
      • Novatech 500W
      • Case:
      • Silverstone Sugo SG02
      • Operating System:
      • Linux - Latest Xubuntu
      • Monitor(s):
      • BenQ 24" LCD (Thanks: DDY)
      • Internet:
      • Zen FTTC
    Quote Originally Posted by da_ging View Post
    i presume the usb ports work with other things like mice etc?
    Yes. I have a mouse and a DVB-T tuner that both work fine.

    I will look out the power adaptor for my USB hub and give that a try.

  7. #7
    cat /dev/null streetster's Avatar
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    • streetster's system
      • Motherboard:
      • Asus P7P55D-E
      • CPU:
      • Intel i5 750 2.67 @ 4.0Ghz
      • Memory:
      • 4GB Corsair XMS DDR3
      • Storage:
      • 2x1TB Drives [RAID0]
      • Graphics card(s):
      • 2xSapphire HD 4870 512MB CrossFireX
      • PSU:
      • Corsair HX520W
      • Case:
      • Coolermaster Black Widow
      • Operating System:
      • Windows 7 x64
      • Monitor(s):
      • DELL U2311
      • Internet:
      • Virgin 50Mb
    good luck hopefully that will sort the problem...

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