I'd say its relevant.
If most people go direct then that applies to both PS3 & the 360, making that assumption you can therefore only assume the same % of people 'go direct' so the levels of returns to store (as a %) are the same for both consoles?
I'd say (IMO) that the 360 returns process is arguably more well known so that should actually mean the same % of consoles are returned to store but a higher % returned to the manufacturer direct = higher % of failed 360 than even Cozwin saw.
The fact is the 360 (in total inclusing ALL revisions) is more prone to failure than the PS3 (incl ALL revisions ie the new 'less failure prone' Slim)
MS have sorted the initial failures with the Jasper which seems to be pretty reliable but we just can't make sense of the figures as both consoles have so many variants we don't know if it's an old/new console failing.
I'd imagine MS have put a LOT of effort into the reliability of any new console (whether this is the mobo or not they most certainly have one in development) & as an ex-360/current PS3 owner I'd be very interested in a slim 360.


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