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At the very most I would expect the charges for that month to be waived or a free £20 topup if you're on PAYG. Who are you going to run to? It's not like any of the other providers are going to do a better job.
Unless O2 offers me a new contract with unlimited data that rivals the cheaper service from 3 Phones, I was intending to switch soon anyway when I buy a new phone soon. (As far as I know, no single provider actually offers the phone I want on contract, since UK providers seem to hate qwerty Android slider phones.)
Ditching O2 might be a tad harmful.
More than happy with giffgaff and had no outage anyway.
I move from T-mobile to giffgaff and wont go back to any monthly paying contracts waste of money.
ANy network engineer and system engineer knows these things happen so i wont switch just for one outage. That this coming from a Senior Voice Network engineer
My wife was caught out by this, she lost all reception while my phone had a better connection to the network than it ever has usually and we are both on O2 so I'm confused about that one.
The fault seems to be more of a software thing, affecting specific customers rather than areas. Better signal could be down to less contention/interference.
Another Giffgaff user here. Didn't affect me either tbh.
Would I leave if without the use of phone for 24? No way. The bargain I get for my tenner with no contract far outweighs a hiccup now and then.
I'll probably leave O2 when my contract is up next month, but that's nothing to do with the outage, more to do with the lack of 3G service - my brother is on 3 and the number of places he could get coverage while I couldn't was unbelievable.
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On GiffGaff, so not planning to switch anytime soon. I just thought the lack of connection was because I was in a remote part of north Cornwall...
I didn't encounter any problems on giffgaff/O2, so I'm staying put for the time being. To be honest other networks are just as prone to outages; Vodafone in Feb 2011 for example, had a serious network outage when extremely important and expensive equipment was stolen.
Since the O2 outage, Vodafone (or Vodafone associated dealers) have been constantly ringing me trying to get me to come back to them, but I'm happy with giffgaff, so it's not going to happen.
Nope, wasn't affected at all by the outage
Nah; O2 overall have been good for, good that I don't really need to contact Customer Services lol.
They have text me to give me a 10% off my next bill and £10 or £20 (not sure) off in O2 shop or something.
Why fix something when it's not broken, so to speak?
Was on O2 but have always had issues with connection to the network....so i left a few months back. Glad i did XD
Originally Posted by TAKTAK
It was so small that mine wouldn't fit into it
Just keep looking on hot uk deals. Some mad deals pop up.
Giffgaff is expensive for what you get.
Uhm... what!? Pay As You Go can't get cheaper and I don't know any contract that gives you unlimited internet for £10 a month. Even if you factor in the cost of a phone on contract GiffGaff's goodybags are cheaper: http://community.giffgaff.com/t5/Blo...t/ba-p/1824247
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