Theres a few things I feel missing or need improving from Netflix that would make it a better service.
- Ability to browse the service as a non paying, non signed up user to see what they have on offer via their website. Currently we're presented with a very unfriendly page trying to force you to pay or go away with no information about what you're signing up to. I find this very cagey and a wildly out of date method of getting people to sign up to a service.
- There's no means that I'm aware of to engage with the service beyond watching the main content - such as reviews, discussion, soundtracks, extra features etc... Perhaps have their own interactive IMDB area.
- It's currently a faceless service - they should do some sort of monthly show to tell you whats coming up, behind the scenes of some of their films, interviews etc... Be more engaging than just publishing a list.
- Similarly why not have a TV show with real presenters, maybe even a Gameshow
- Open up the service a bit more to some YouTuber/Spotify podcasters exclusive content to Netflix
- They should do a Netflix store to buy some merchandise
- Improve the browsing of content, I think it's cumbersome in it's current state. Categories are all over the place, I'd prefer to see a full screen list of films and not a row that I have to scroll to the right or left.
It all just feels like a stale lifeless, directionless service that's not thinking outside the box.