Re: Have you ever RMA'd a tech product?
I've RMA'd products many times. most of these times it went quite smoothly. Even with Sandisk - which required repeated RMAs due to a rubbishrubbishrubbishrubbishty flash drive - they required to verify the authenticity of the product, and then replaced it.
Intel replaced a CPU even out of warranty.
And Asus replaced a motherboard after a few weeks of back and forth.
Re: Have you ever RMA'd a tech product?
I returned some 8 year old Crucial Ballistix DDR2 that had degraded over time - was able to show the memtest86 report with the faulty locations. They couldn't replace as they no longer had anything similar but sent a DDR4 SODIMM that I could use in a different system, so I was happy with that.
Amazon have been generally quite straightforward to deal with for returns, even when it was not totally 100% clear that the product being returned was at fault (an NVMe SSD that kept corrupting, even after re-installing windows - returned it, but after a week discovered the same fault hitting the SATA SSD I'd used in it's place. Eventually replaced the mb/cpu and all good so far)
Have returned a couple of Hard Drives over the years too, IBM and Seagate, with no really hassle other than not having the drive for a few weeks.
Re: Have you ever RMA'd a tech product?
I'm in the process of RMA'ing Ubiquiti equipment, they are responsive but it is a pain as you have to return to Czech Republic. I hate working out the HMRC Customs codes.
Re: Have you ever RMA'd a tech product?
Just RMAd a Corsair MP510 nvme.
After a few too and fro friendly enough emails once I sent it off I got a replacement in a couple of days.
Scan deal with the returns so that was nice and straight forward being in the UK