Page 1 of 2 12 LastLast
Results 1 to 16 of 24

Thread: Plusnet Announce Bandwidth "Cap"

  1. #1
    Senior Member
    Join Date
    Aug 2003
    Location
    Chesterfield
    Posts
    1,436
    Thanks
    4
    Thanked
    5 times in 5 posts

    Plusnet Announce Bandwidth "Cap"

    Free speed upgrades to all PlusNet customers.

    Following BT’s recent announcement to increase Broadband speeds up to 8Mb across their local exchange network, PlusNet is delighted to offer free speed upgrades and a brand new product range.

    From April, all PlusNet customers will be able to take advantage of the increased speeds as they become available. Existing PlusNet customers will be able to upgrade free of charge to the maximum available DSL speed. BT is working hard to ensure that as many people as possible are able to receive the maximum available speeds. Further, BT Wholesale’s changes enable the ISP to determine its customers’ actual speed setting, instead of this being set at BT's local exchange.

    Upgrades to all fixed cost broadband product speeds

    Premier customers will be able to choose the speed they wish to operate their connection at, from 512kb right up to 8Mb where available.

    The Premier product range offers a clean DSL connection with no network restrictions or traffic shaping applied, enabling customers to run whatever applications they need to, at any time of the day, with no worries about speed or performance. In conjunction with this, PlusNet is implementing its “fair usage” policy in which it will deliver a commitment to its customers, ensuring platform performance is not disproportionately affected by a small minority of extremely heavy users.

    Broadband Premier Fair Usage Total “Fair Usage” Achievable
    Product On Peak Levels Inc Off Peak (based on 2Mb)
    £21.99 30GB 230GB
    £29.99 50GB 250GB
    £39.99 75GB 275GB
    £49.99 100GB 300GB
    £59.99 125GB 325GB

    The above table shows how prices relate to usage, rather than speed. Usage between 1am through 8am is excluded from “fair usage” levels, so if a customer schedules their downloads ‘off-peak’ they can achieve a far higher usage with no restrictions. Further, only download data is monitored, uploads are not restricted in any way.

    Speed increases for PAYG products

    PlusNet’s Broadband PAYG products, formerly known as “Lite”, will also be extended to include 4 and 8Mb speeds from April. At £14.99 per month, and £1.50 per GB thereafter, speeds of up to 8Mb will be a fantastic value product option for light and infrequent Broadband users.

    Introducing Broadband Plus

    Broadband Plus will be available from April. This product range will complement the existing Broadband Pay As You Go and Premier products, and will offer unrivalled price value. Broadband Plus is designed to meet the needs of the average Broadband user, looking for fast email and web browsing, with more advanced applications being more suitable on the Broadband Pay As You Go and Premier products. A fair usage system does not need to apply to Broadband Plus due to the way the product is designed and network managed.

    Broadband Plus has a lower service-providing cost than the Premier products, which will be reflected in the pricing PlusNet will publish for Broadband Plus in the near future.
    Marketing Director, Marco Potesta commented “The next few months are going to be very exciting for PlusNet and our customers, 8Mb speeds for £14.99 per month on Broadband Pay As You Go takes some beating. Moving from 512k to 8Mb speeds on a premium package and continuing to pay just £21.99 is even better news.”

    Potesta added “The Broadband market is very fragmented. There are loads of small ISPs offering different products and it’s very confusing from a price and service perspective. Through ‘Broadband Pay As You Go’, ‘Broadband Plus’ and ‘Broadband Premier’, PlusNet has 3 simple product options that offer something for everyone, delivering market leading value, quality of service and a fantastic customer experience.”

    If you haven't bought broadband yet, wish to upgrade, or migrate please go to
    http://www.plus.net

    E N D

    Notes for Editors:
    Product Information
    4 & 8Mb speeds are subject to limited availability, during BT Wholesale trials.
    Broadband Plus package will restrict the flow of P2P and Usenet activity heavily outside of 1am – 8am. This minimises the average cost per customer by lowering the amount of capacity used during peak times.
    If users are happy to use P2P and Usenet off-peak, Broadband Plus will deliver a very low priced fast connection.
    If fast peak time P2P and Usenet activity is required, the best choice is a Premier product.
    Fair Usage Information
    All ISPs sell Broadband with conditions that give them the right to prevent heavy users degrading speeds or quality of service of contended (shared) network capacity that affect other users.
    PlusNet surveyed its customers to openly and honestly consult them on their views earlier this year.
    PlusNet want to avoid hard caps, and did not want to target heavier users stealthily as they understand some customers require extreme levels of downloading occasionally.
    The fair usage policy will prevent constant extreme heavy usage, month after month, and will not affect the high quality broadband experienced by 99% of PlusNet customers.
    About PlusNet plc.
    PlusNet plc (www.plus.net) has become well-known with the UK's web community for offering exceptional customer service and value-for-money - combining service reliability and outstanding support with some of the UK's lowest broadband prices.
    PlusNet plc is a leading UK Internet service provider. Interim results for the nine months ended September 30 2004 showed turnover at £20.0 million (an increase of 65% from the same period in 2003).
    In 2004 PlusNet was awarded Future Publishing's “Best Consumer ISP” and “Customer Service” awards.
    PlusNet plc offers Broadband and Narrowband products and services to both residential and business users.
    Further information about PlusNet plc may be found at the Company’s investor relations site: http://www.plus.net/investors/

    Regards,

    Dave Tomlinson
    PlusNet Customer Support
    Taking the **** if you ask me.

    I have been going up the wall.

    Just not on, especially for those contracted to an unlimited broadband account.

    They have my email asking for a termination put it that way.

  2. #2
    Cable Guy Jonny M's Avatar
    Join Date
    Jul 2003
    Location
    Loughborough Uni
    Posts
    4,263
    Thanks
    0
    Thanked
    4 times in 1 post
    Have you seen the cap sizes though? Tell me you hit more than 250GB a month

  3. #3
    Chaos Monkey Apex's Avatar
    Join Date
    Jul 2003
    Location
    Huddersfield
    Posts
    4,709
    Thanks
    1,143
    Thanked
    285 times in 204 posts
    • Apex's system
      • Motherboard:
      • Asus Z87M-PLUS
      • CPU:
      • Intel i5-4670K
      • Memory:
      • 32 GiB
      • Storage:
      • 20 TiB
      • Graphics card(s):
      • PowerColor Radeon RX 6700 Fighter 10GB OC
      • PSU:
      • 750
      • Case:
      • Core View 21
      • Operating System:
      • Windows 10 pro
      • Monitor(s):
      • Dell S2721DGFA
      • Internet:
      • 200Mb nTL Cable
    Was only a matter of time before this came in.

    This is the future, get use to it guys !

  4. #4
    Suck, Squish, Bang, Blow
    Join Date
    Jun 2004
    Location
    Essex
    Posts
    871
    Thanks
    13
    Thanked
    2 times in 2 posts
    Is this the same as this:

    http://www.plus.net/features/usage_g...8c5c73a7f189ca

    I'm confused.
    You've got to have a dream, if you don't have a dream, how you gonna have a dream come true?

  5. #5
    Senior Member
    Join Date
    Aug 2003
    Location
    Chesterfield
    Posts
    1,436
    Thanks
    4
    Thanked
    5 times in 5 posts
    Quote Originally Posted by Caged
    Have you seen the cap sizes though? Tell me you hit more than 250GB a month
    75gb on peak, my usage is more than that yes.

  6. #6
    Xcelsion... In Disguise. Xaneden's Avatar
    Join Date
    Nov 2004
    Location
    United Kingdom
    Posts
    1,699
    Thanks
    0
    Thanked
    0 times in 0 posts
    This is only a teaser for what is to come. As more and more people use broadband (and more precisely, Peer to Peer), the ISPs are going to have to limit usage.

    I admit, they've done it a bit sneakily. NTL for one, couldn't bring in a real cap to current users, as it wasn't in the original contract. However, now they are enhancing our speeds in 2 months time, its a new contract, and thus they can include this cap.

    Its necessary, but bloody annoying.
    New Sig on the Way...

  7. #7
    Senior Member
    Join Date
    Aug 2003
    Location
    Chesterfield
    Posts
    1,436
    Thanks
    4
    Thanked
    5 times in 5 posts
    I have read more and calmed down a little now, basically they only reduce your speed if you go over 3 months running and then they give you the option to go elsewhere regardless of contract length.

    For me that basically means they release me from my contract now or I rape their network for as much as I can for 3 months then they release me

  8. #8
    bored out of my tiny mind malfunction's Avatar
    Join Date
    Jul 2003
    Location
    Lurking
    Posts
    3,923
    Thanks
    191
    Thanked
    187 times in 163 posts
    • malfunction's system
      • Motherboard:
      • Gigabyte G1.Sniper (with daft heatsinks and annoying Killer NIC)
      • CPU:
      • Xeon X5670 (6 core LGA 1366) @ 4.4GHz
      • Memory:
      • 48GB DDR3 1600 (6 * 8GB)
      • Storage:
      • 1TB 840 Evo + 1TB 850 Evo
      • Graphics card(s):
      • 290X
      • PSU:
      • Antec True Power New 750W
      • Case:
      • Cooltek W2
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Dell U2715H
    Quote Originally Posted by daniel_owen_uk
    75gb on peak, my usage is more than that yes.
    How?

    Are you the warez king?

  9. #9
    Cable Guy Jonny M's Avatar
    Join Date
    Jul 2003
    Location
    Loughborough Uni
    Posts
    4,263
    Thanks
    0
    Thanked
    4 times in 1 post
    I think once all ISPs introduce capping, it will become very clear that these Plusnet caps are huge when compared with other UK ISPs. The peak caps are larger than what most ISPs would quote as "fair use" for upload and download, and that's not even including the off-peak allowance.

    Can't you schedule your downloading to be done off-peak?

  10. #10
    Missing in Action CocoPops's Avatar
    Join Date
    Jul 2003
    Location
    Thatcham, UK
    Posts
    2,672
    Thanks
    3
    Thanked
    6 times in 5 posts
    Quote Originally Posted by Caged
    Can't you schedule your downloading to be done off-peak?
    Thats what I've just sorted out.

    Throttled to 10kB download between 8am and 1am, but unthrottled for "offpeak"

  11. #11
    Senior Member
    Join Date
    Aug 2003
    Location
    Chesterfield
    Posts
    1,436
    Thanks
    4
    Thanked
    5 times in 5 posts
    Why should I have to? I didn't sign up for that.

    I am fortunate enough to be in an LLU enabled area, so I can get 8mb for £40 a month with 500gb cap.

    Just need to be released from my 12 month contract with plusnet, which I will do as soon as they respond to my ticket, only been waiting 40 hours.

  12. #12
    Cable Guy Jonny M's Avatar
    Join Date
    Jul 2003
    Location
    Loughborough Uni
    Posts
    4,263
    Thanks
    0
    Thanked
    4 times in 1 post
    I think the point is that it's going to something that all ISPs are going to implement at some stage, you can start jumping ship now, but eventually you will run out of (sensibly priced) options.

  13. #13
    Senior Member
    Join Date
    Aug 2003
    Location
    Chesterfield
    Posts
    1,436
    Thanks
    4
    Thanked
    5 times in 5 posts
    I agree that a lot of ISPs will do this, as a lot of ISPs have to reflect the pricing structure of BT wholesale, LLU however is not based on BT, so hopefully I should be ok for a while yet.

    500GB any time, for me, is much much easier to live with than 75GB on peak.

    Plusnet are sorting my MAC number out, took them a while and I am less than pleased with some of the response they have given me, but to be fair they are letting me go so I am slightly appeased.

  14. #14
    Chaos Monkey Apex's Avatar
    Join Date
    Jul 2003
    Location
    Huddersfield
    Posts
    4,709
    Thanks
    1,143
    Thanked
    285 times in 204 posts
    • Apex's system
      • Motherboard:
      • Asus Z87M-PLUS
      • CPU:
      • Intel i5-4670K
      • Memory:
      • 32 GiB
      • Storage:
      • 20 TiB
      • Graphics card(s):
      • PowerColor Radeon RX 6700 Fighter 10GB OC
      • PSU:
      • 750
      • Case:
      • Core View 21
      • Operating System:
      • Windows 10 pro
      • Monitor(s):
      • Dell S2721DGFA
      • Internet:
      • 200Mb nTL Cable
    Each to their own i guess, you knew caps where going to come in and now you moan about them.

    btw it's not a cap it's called fair useage ie the ammount used is taken over 3 months stints.

  15. #15
    Senior Member
    Join Date
    Aug 2003
    Location
    Chesterfield
    Posts
    1,436
    Thanks
    4
    Thanked
    5 times in 5 posts
    No I didn't know caps were coming in, I signed up to an unlimited, contended service.

    The idea of contention is that the more busy the network becomes the slower it goes, so why advertise the contention ratio and then stop people downloading large amounts as its affects the network? Everyone that signed up for that product should know it will affect the network, because its in the contract they signed.

    What they are doing will, and there is no other way of saying this, limit the amount it is possible to download, only someone that has been told not to call that a cap would say it isn't a cap.

  16. #16
    mutantbass head Lee H's Avatar
    Join Date
    Dec 2003
    Location
    M28, Manchester
    Posts
    14,204
    Thanks
    337
    Thanked
    670 times in 579 posts
    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media
    Quote Originally Posted by malfunction
    How?

    Are you the warez king?
    I use more than that and 1 phase will say why....

    "Microsoft Windows Media Centre Edition 2005"

    Music brigade alone can use up a good 2 Mb line when streaming videos to your PC in excellent quality.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. How to distribute my broadband bandwidth between 4 PCs?
    By Fuzz in forum Networking and Broadband
    Replies: 4
    Last Post: 16-02-2005, 10:20 PM
  2. restricting bandwidth
    By daz_uk30 in forum Networking and Broadband
    Replies: 0
    Last Post: 11-01-2005, 10:44 PM
  3. Sharing bandwidth with a router.
    By liquid-fix in forum Networking and Broadband
    Replies: 10
    Last Post: 10-10-2004, 08:40 PM
  4. ADSL wireless routing - bandwidth limiting?
    By Prodigy in forum Networking and Broadband
    Replies: 5
    Last Post: 27-08-2004, 01:44 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •