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Thread: Virgin wifi

  1. #17
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    Re: Virgin wifi

    Is it just the WiFi, wired works fine? The VM SuperHubs aren't very good really, I'd recommend getting your own wireless router and using the Hub in modem mode, much better and more reliable that way.

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    Re: Virgin wifi

    did you find out about it ??

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    Re: Virgin wifi

    I am about to switch to VM at the weekend and was hoping their hub3 would be half decent. It seems not from what you guys are saying.

    I have about 5 wired devices and 15-20 on wifi - do you think i need a separate router?

  4. #20
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    Re: Virgin wifi

    Yes, I have less devices than that and had no end of problems, in the end got a separate wireless router and things have improved remarkedly
    Jon

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    Re: Virgin wifi

    Quote Originally Posted by F1ZZY View Post
    I am about to switch to VM at the weekend and was hoping their hub3 would be half decent. It seems not from what you guys are saying.

    I have about 5 wired devices and 15-20 on wifi - do you think i need a separate router?
    Given that the hub3 only has 4 LAN ports I'd say so!

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    Re: Virgin wifi

    sorry, should have been clearer. I have powerline adapters to my office and a 4 port hub with 3 of those wired devices on. So 4 LAN ports is ok for me.

  7. #23
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    Re: Virgin wifi

    as jonj says, hub wifi is woeful, definitely plan to get your own.

  8. #24
    Senior Member Kovoet's Avatar
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    Re: Virgin wifi

    I have the hub 4.0 and it goes down about every 4 days. Utter rubbish.

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    Re: Virgin wifi

    I have the new Hub 4.0 but even with the 3.0, I would always opt to use my own router. I currently have an Asus AX86U but I have found that even budget/mid-range routers can perform better than the WiFI on the hub. Worth looking into it and simple to set up the modem mode.

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    Re: Virgin wifi

    Super hub 3 here, no issues. A lot of people go on about it being unreliable but I have never had a problem with it being downstairs and my setup upstairs. Using a gigabyte WIFI card with the antenna.

  11. #27
    Senior Member Kovoet's Avatar
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    Re: Virgin wifi

    Quote Originally Posted by Dilwar View Post
    I have the new Hub 4.0 but even with the 3.0, I would always opt to use my own router. I currently have an Asus AX86U but I have found that even budget/mid-range routers can perform better than the WiFI on the hub. Worth looking into it and simple to set up the modem mode.
    Definitely going to look into this. Is it a case of buying it and connecting it to the hub 4 or rather than the hub4 just use this. Never really change routers before only used what given.

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    Re: Virgin wifi

    I am a fan of ASUS routers as you can create a mesh network within the control panel of the router, simple to set up if you need to extend your range. The alternative is to look into mesh network setups that come with multiple routers such as the eero. Also, consider whether you need WiFi 6/6e - most devices are still catching up and these are quite expensive right now.

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    Re: Virgin wifi

    Hi.

    Same situation for me. Wanted a fast ISP, but heard terrible tales of the hubs supplied by VM. Immediately after installation, set it straight to modem mode and let my existing pfSense router do the rest.

    Thanks.

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    Re: Virgin wifi

    Quote Originally Posted by Hoonigan View Post
    My experience of Virgin's internet changed from fairly poor to just about perfect by getting a better router and using the Hub 3.0 in modem mode.
    Exactly the same as that. The hub 3 isn't really fit for purpose IMO. I've been on Virgin for only a week and it was this comment that got me onto a proper router rather than mess about with the hub3. Within a couple of hours of being on Virgin using hub3 as router & my kids were going crazy with all the lag and disconnects to their consoles. Now running hub3 as modem and got a fairly decent Asus router and it's solid. Thanks Hoonigan.!
    Last edited by F1ZZY; 08-03-2021 at 10:06 AM.

  15. #31
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    Re: Virgin wifi

    Mine has been down since monday but engineer here today with a new 4.0 as the last one stopped working. But just ordered this to help
    ASUS RT-AC86U Wi-Fi AC2900.
    My mate from holland who does networking is going to help set it up.

  16. #32
    RIP Peterb ik9000's Avatar
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    Re: Virgin wifi

    the key thing I find when setting it up is entering the DNS lookup addresses in the new router. There are virgin ones you can pull out of the hub before setting it to modem mode, or you can just go with other ones (which I prefer) - eg google/openDNS/<take your pic>

    Without doing that I've found the router won't connect to the internet properly. "auto" doesn't seem to work. I've had to do this on both Netgear and Asus routers.

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