Plusnet introducing idle timeouts on 8th November

[Ramedge]

I cant believe this !
its stupid, very stupid! - so its time to move

bye bye plus.net, hello ZEN
(now if only i could be arsed to move)

[hoodmeister]

Just so y'all know, the rollout of these timeouts for "plus" (not premier) has just been postponed... Not sure for how long...

Intermittant Disconnections - NEW
ADSL Dial
Posted on: Monday 7 November 2005, 16:43
We have identified an issue which causes some customers to be disconnected from the network intermittently. These customers can reconnect straight away after the disconnection and normal browsing and use should not be affected.

Our network engineers are working to identify the cause and find a solution to rectify this as quickly as possible. To help us with this diagnosis phase we have decided to postpone the planned roll out of idle time outs on the Broadband Plus and HomeSurf accounts until we have this issue resolved.

A further update on timescales to resolution and the new idle time out rollout will be provided as soon as they are available.


Kind Regards,

Dave Tomlinson
Customer Support

[Ramedge]

so its not on premier accounts?
do they have plans to incorperate this into the premier packages?

[hoodmeister]

No. It is on Premier accounts, and will be implemented on the 8th November.

It will, at some point, be implemented on Plus accounts, too ~ but the date for this has been postponed, due to other network problems (which are only effecting Plus customers).