Crucial Anniversary [B]is[B] just ordinary PC5300 Ballistix in a blue Heatspreader

[herulach]

Basically what youre saying is, you bought some RAM, that wasnt advertised as premium in any way, by your own admission voided the terms of the warranty:

Overclocking, running your system faster than the speed for which it was designed or the published speed, or otherwise modifying your system timing may result in damage to computer components and Crucial disclaims any and all liability for such damage."

And are no going to the expense of instructing a solicitor? So you dont end up 'out of pocket'. Although i can see how you might be pissed off, ocUk arent in anyway obligated to provide you with replacements that meet your overclock, only ones that match the spec. If you;d bought a particularly good OCing cpu, then had to rma it, and ended p with one stuck at stock speeds, you wouldnt be complaining.

Especially as trading standards are alredy involved (who know a dman sight more about consumer law than you do) I'd take what youre offered.

[wja96]

Basically what youre saying is, you bought some RAM, that wasnt advertised as premium in any way, by your own admission voided the terms of the warranty:

It was advertised by OcUK as 'hand picked for maximum overclockability' but they neglected to send that bit to the TSO. They were described by their purchasing manager (Andy Gibson) on their forums as 'doing at least 1100MHz' and 'doing 1000-1100MHz easy' so my solicitor says they were advertised as premium or performance and sold for the purpose of overclocking. My contract is with Overclockers/ESNet, not Lexar/Micron/Crucial. If Overclockers/ESNet advertised them as being for overclocking, then they are for overclocking, irespective of what Crucial might say.

And are no going to the expense of instructing a solicitor? So you dont end up 'out of pocket'. Although i can see how you might be pissed off, ocUk arent in anyway obligated to provide you with replacements that meet your overclock, only ones that match the spec. If you;d bought a particularly good OCing cpu, then had to rma it, and ended p with one stuck at stock speeds, you wouldnt be complaining.

I won't be out of pocket if I win. Even if I don't win, the costs are paid by my Home Insurance policy, what work the solicitor does is up to them, once the insurer has agreed the case is valid, they will cover the costs. I need the other buyers as witnesses that they believed they were buying something very special indeed. Something worth paying a premium for, which they clearly did.

Especially as trading standards are alredy involved (who know a dman sight more about consumer law than you do) I'd take what youre offered.

I was somewhat shocked to be told by Overclockers that TS had come down so resoundingly on their side and I then sent TS in Stoke-on-Trent a selection of material that my solicitor considered relevant and they have subsequently asked me not to proceed until Overclockers have responded to some extra questions they are now putting to Overclockers. They have given Overclockers until Monday to respond I believe, so it will be interesting to see what comes out of that. TS in Stoke are 'trying to work with Overclockers to try and improve some aspects of their trading' apparently, so hopefully we'll see some improvements in the rate of complaints.

I'm not particularly litigious - however I used to spend £7000-£10,000 per year at Overclockers so I was a happy customer, but I really do feel utterly stitched up over this and a previous incident where they claimed the B-grade item I had bought (together with about 7 or 8 other buyers) had been 'lost' in the warehouse and the Police were investigating(!). It wouldn't have been so bad, but they kept my money for rather a long time, which I thought was rather naughty. So I figure I can get walked over, or not. I chose to fight.

Anyway - if any more Anniversary owners (whether your kit has died or not) would like to get in touch, I'd be very grateful. Thanks.

[Thorsson]

The fact that they take money from you on order, but then can take months to deliver says enough about OC's ethics methinks. Unfortunately sometimes they do have some rather tempting deals...

[IAmATeaf]

Keep us updated in how it all goes, will be very interesting to see the eventual outcome.

I have to admit that after reading some more info on this I can now see why you feel you're being shafted, does seem a tad ridiculous that the memory commanded a premium price cause it was hand picked and overclocked like mad but now they don't want to backup that/those statement(s).

Best of luck and as I said keep us updated on how it all goes.

[Clunk]

Aye, best of luck from me as well. I have read that they dont ever turn up at court, so make sure you make a film of when the baliffs go in, for youtube

[wja96]

Aye, best of luck from me as well. I have read that they dont ever turn up at court, so make sure you make a film of when the baliffs go in, for youtube

Thanks, but I doubt it will ever get that far. My understanding is that when things turn difficult for them, senior management come out all apologetic and settle it all. That's what I'm hoping anyway.

[wja96]

Citylink picked up the PC5300 this morning and dropped off two sticks of PC8500 Ballistix. Thanks to the 18 others who offered statements and support and to Mr Soaper at Stoke-on-Trent Trading Standards who helped enormously (I think).

Obviously OcUK are admitting nothing, but I am at least satisfied that I have some RAM
as fast as my old stuff, which is really all I ever wanted.
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Goods Shipped:
£0.00 x 1 - Crucial Ballistix 2GB (2x1GB) DDR2 PC2-8500C5 1066MHz Dual Channel Kit (BL2KIT12864AA1065)

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[Clunk]

Result

[IAmATeaf]

Well done mate

[Thorsson]

WTG wja!!