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Thread: Automated reply?

  1. #1
    Senior Member AD-15's Avatar
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    Automated reply?

    I sent an email recently to the customer support at Registry Mechanic (PC tools), enquiring about Vista support. However, this is what I received in return:

    Odai, thank you for contacting PC Tools. After reading your email, I understand that you want know about the compatibility between Registry Mechanic and Vista. Registry Mechanic™ 6.0 has not been designed specifically for Vista™. However, Registry Mechanic has passed basic functionality tests with Vista™. Our current Operating System specs for Registry Mechanic are as follows: Designed for Windows 98, Me, 2000 and XP, with basic support for Windows Vista™ What does 'basic support for Windows Vista™ mean? Registry Mechanic has passed basic functionality tests with Vista. However, as Registry Mechanic was designed without consideration for Vista™ specifically and with so many still unknown scenarios with Vista™, we cannot guarantee that Registry Mechanic 6.0 will be 100% compatible and error free with the Vista™ Operating System. Our developers are currently working on a new version of Registry Mechanic that is being designed for the Vista™ Operating System (as well as Windows 98, Me, 2000 and XP) We anticipate that this new 'Designed for Vista™' version of Registry Mechanic 7.0 will be released by September 2007. If you require further assistance on this specific request, please reply to this email.

    Kind Regards,
    What do you guys think, an automated reply?
    Industrial espionage is simply the sincerest form of flattery......

  2. #2
    Join Date
    Aug 2007
    1 time in 1 post

    Re: Automated reply?

    Unless they're in some mystical time-zone that has a different September to the rest of us, yep, it's automated.

    CCleaner (in it's latest incarnation) is a wonderful thing, even "claims" to be optimized for Vista x64, though it gets a bit unhappy with ActiveX keys which it highlights but require manual removal.

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