Enermax Infiniti Dies on 2nd Birthday

[Thorsson]

Well, it's actually 2 weeks past it's 2nd Birthday, but for such an expensive product I'm not happy. Also I find that they no longer do their own RMAs. I shan't be buying or recommending Enermax again.

[CAT-THE-FIFTH]

Thanks for informing us about the RMA procedure. Very useful for all of us to know!!

[GoNz0]

i thought scan deal with there RMA's now ?

and i thought they had 3 year RMA's ?

i cant see the problem with scan doing the RMA's

who thinks BFG deal with Uk warranty's, its some welsh IT company who handle the UK side of things.

[Antagram]

Not been impressed with my Enermax Modu82+ unit either.

PSU went boom five months into ownership. Direct RMA took nearly a month and the repaired unit has began to show the same ailments before it went boom last time, e.g. a spark sound when power socket turned on.

After a week of being fitted a white plastic card has fallen out of the fan hole. This is probably related to the spark sound now, so don't rate the repair.

[LuckyNV]

Well, it's actually 2 weeks past it's 2nd Birthday, but for such an expensive product I'm not happy. Also I find that they no longer do their own RMAs. I shan't be buying or recommending Enermax again.

Its common for companies to out source their RMA service, Samsung do this and their RMA service is excellent.

i thought scan deal with there RMA's now ?

and i thought they had 3 year RMA's ?

i cant see the problem with scan doing the RMA's

who thinks BFG deal with Uk warranty's, its some welsh IT company who handle the UK side of things.

Quite sure Scan only handle the full warranty if you have bought it with them.

[pollaxe]

I had a Galaxy go bang on me last summer - it was about 18 months old. It went to a third party company who replaced it with a brand new unit very quickly - fingers crossed it's been fine since.

[how1]

It can happen with any PSU. I would still buy Enermax any day of the week. Superb units.

[Thorsson]

I had a Galaxy go bang on me last summer - it was about 18 months old. It went to a third party company who replaced it with a brand new unit very quickly - fingers crossed it's been fine since.

Well that's fine, and I hope I get the same result, but I shan't be putting the replacement back in my "A machine". I'll use the Corsair 520 I bought while I was in the US, for around a third of the price (well less than that seeing as it was $2 to the £ at the time).

IMO when I spend ~£135 on a PSU it should last longer than 2 years (a year of which I was in the US and it got much lighter use from the missus, so 18 months is probably what it wouild lasted with me too). I mean it gets constant use, but it's not like I'm giving it a pasting.

[WhiteGiant]

Disapointing to hear, always bought Enermax in the past (although never had to RMA), and I'll be buying a new PSU in the next 6 months. Might look into Corsair.

[CAT-THE-FIFTH]

Well that's fine, and I hope I get the same result, but I shan't be putting the replacement back in my "A machine". I'll use the Corsair 520 I bought while I was in the US, for around a third of the price (well less than that seeing as it was $2 to the £ at the time).

IMO when I spend ~£135 on a PSU it should last longer than 2 years (a year of which I was in the US and it got much lighter use from the missus, so 18 months is probably what it wouild lasted with me too). I mean it gets constant use, but it's not like I'm giving it a pasting.

Considering that your system would not even stress a 720w PSU it must be annoying that it failed so quickly. Hopefully the HX520w will do better!!

[Sputnik]

I bought an Enermax Noisetaker in 2005 and on arrival the rear fan did not turn. The retailer was a waste of time so I RMA'd it direct. I've only recently started using the replacement one. I probably would not buy another Enermax tbh.

[peterb]

It can happen with any PSU. I would still buy Enermax any day of the week. Superb units.

That is very true - any make of PSU can have a random failure - but you are very assertive about how good they are. Is that based on tusage (you use a lot) or based on internal build quality, circuit design Do you use a lot, or have you stripped one down to determine build quality?

I bought an Enermax Noisetaker in 2005 and on arrival the rear fan did not turn. The retailer was a waste of time so I RMA'd it direct. I've only recently started using the replacement one. I probably would not buy another Enermax tbh.

Was that a conclusion you had come to anyway, or based on your experience of the ohe unit that was DOA? (Which might have been caused by handling in transit, or jbe indicative of poor quality control)

[Hawker1986]

Well a little while ago I had to return one of my Enermax Liberty PSUs, and whilst they have outsourced their RMA (I cant remember who too) the person who I dealt with was really good and the turn around on the RMA was very quick. I couldnt complain about it. Its my 3rd Enermax and the only one Ive ever had problems with, great PSUs.

Hawker

[Sputnik]

Was that a conclusion you had come to anyway, or based on your experience of the ohe unit that was DOA? (Which might have been caused by handling in transit, or jbe indicative of poor quality control)

The first unit worked, Just the rear fan did not turn or turned occasionally. The direct RMA was fast but, I only used it for about 20hours when the replacement was sent on a low power system.
Recently I put it in my Current PC mainly because it has the 8 pin connection for the motherboard. After a couple of weeks, it was tripping either on short circuit protection or over current. Due to it being out of warranty I opened it up to find one of the heatsinks was bent and pressing hard against the enamel wire of an inductor (possibly a short circuit) and that the fan wiring was badlt routed and was being crush by the fan mounted on the removeable part of the case. I've straighten out the Heatsink, re-routed the fan cables and now have it back in use again but, Have read several reviews of which state that they won't start with a load of more than approx 450watts. Yes I know it's an old design unit now but, it was a high end unit when bought 4 years ago.

To sum it up really for me, I'm not bothered about metalic paintwork, Fans with LED's, Braided cables etc.

I just want a good, solid PSU that can provide very smooth power at the required rate without going 'pop' for at least 3years and at a sensible price. With this in mind I'd probably consider an OEM version of the FSP 700watt.

[CAT-THE-FIFTH]

I just want a good, solid PSU that can provide very smooth power at the required rate without going 'pop' for at least 3years and at a sensible price. With this in mind I'd probably consider an OEM version of the FSP 700watt.

Agreed!! Any half decent PSU should last at least three years unless you get one that is already being pushed to its limits from day one. Things like aging of components also have to be taken into consideration as is the amount of hot air being passed though the PSU. Hence I have never been a big advocate of making the PSU act as a system fan unless you have low power consumption components in the first place.

[Sputnik]

Agreed!! Any half decent PSU should last at least three years unless you get one that is already being pushed to its limits from day one. Things like aging of components also have to be taken into consideration as is the amount of hot air being passed though the PSU. Hence I have never been a big advocate of making the PSU act as a system fan unless you have low power consumption components in the first place.

That is why I bought a Lian-li V1100, The PSU only cools itself. It really never did make much sense to draw warm air into something your trying to cool did it ?