AMD Phenom II X4 995 running slow. HELP!

[$eamonk3y]

Afternoon all,

I need step by step instructions to help my sort out this problem I have.

I built myself a computer using and AMD Phenom II X4 955 processor. The other week I ran a CPU speed checker which told me that my computer was running at 800MHz. It then compared this to other results and told me that my speed was rubbish. This is supposed to be a really good processor!

I left a similar thread a while back but nobody could help - I really can't understand techy speak so I need clear, simple intructions on how to fix this problem.

Thanks,

$eamonk3y

[stevie lee]

install and run cpu-z

core speed (near the bottom left) is what you look at.

it should say 800 mhz, when the computer is idle - doing nothing.

if you then load up some programs - media player, internet, and so on - the core speed should then increase to the cpus maximum. 3200 mhz

what you may notice, is that the speed doesnt fully go up to 3200mhz, it may just do 1600, 2100, or 2800 mhz.

this is all down to the cool n' quiet option in the BIOS which reduces the speed and voltage of the chip to save energy, i.e. electricity bills.

its nothing to worry about and i would just ignore it.



sorry about not being clearer in the other thread.

[$eamonk3y]

I did what you said - at the moment I have:

Windows Media Player
Realplayer
iTunes
Internet
Windows Update
Steam

all on and doing things

And it still says 800MHz

What's wrong!

[Vimeous]

maybe nip into the bios and disable cool 'n quiet and retest?
If Stevie's right then this should show the right MHz right from the off.....

[nibbler]

go ingame maybe?

[stevie lee]

just checked on mine and it does go down again to 800mhz even if theres loads of things open, it also occasionally 'blips' to 1600mhz.

if you are wondering why i didn't say to run a game, its because not all games actually support alt-tabbing back to the desktop to allow checking CPU-Z, it was easier if you didnt come across this whilst checking if the frequency would budge. (plus i forgot about prime95)


so if you want, you can check the BIOS, press del or F1 on boot-up to get in, and have a look for the cool n' quiet option, then disable it, save and exit, run CPU-Z again, see what it says.

or do as the next couple of replies say.

[sleepyhead]

Load up prime95 with CPU-Z open. This should budge it from 800Mhz.

[Jasp]

As above anything slightly intensive should budge it, encode a video, play a game in a window, run intel burn test all should work.

[$eamonk3y]

I am running Prime95 right now doing a stress test and it just won't budge above 800.1MHz!
Do you think my processor is broken? Or perhaps some of the bios settings?

Cool and quiet is off by the way

[$eamonk3y]

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.52.2

Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 4

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1
-- Core 2
-- Thread 0 2
-- Core 3
-- Thread 0 3

Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name AMD Phenom II X4 955
Codename Deneb
Specification AMD Phenom(tm) II X4 955 Processor
Package Socket AM2+ (940)
CPUID F.4.2
Extended CPUID 10.4
Brand ID 13
Core Stepping RB-C2
Technology 45 nm
Core Speed 800.2 MHz
Multiplier x FSB 4.0 x 200.0 MHz
HT Link speed 2000.4 MHz
Instructions sets MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, x86-64
L1 Data cache 4 x 64 KBytes, 2-way set associative, 64-byte line size
L1 Instruction cache 4 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 4 x 512 KBytes, 16-way set associative, 64-byte line size
L3 cache 6 MBytes, 48-way set associative, 64-byte line size
FID/VID Control yes
Min FID 5.0x

Package Type 0x1
Model 55
String 1 0x3
String 2 0x6
Page 0x0
Attached device PCI device at bus 0, device 24, function 0
Attached device PCI device at bus 0, device 24, function 1
Attached device PCI device at bus 0, device 24, function 2
Attached device PCI device at bus 0, device 24, function 3
Attached device PCI device at bus 0, device 24, function 4

Perhaps something useful in here...

[nibbler]

What is the multiplier set to in the bios?

[$eamonk3y]

I found something called Frequency Multiplier and it's set to 4x 800MHz

When I set it to Auto it made no difference - I also tried 5x - 900MHz but no change...

[stevie lee]

right,
that is odd.

one last thing to check then.

does your motherboard fully support your CPU. the BIOS might not have heard of your CPU, so its trying its best to run it and cant run it past 800mhz.

so, whats your motherboard? what BIOS revision/version has it got?

[$eamonk3y]

DMI
-------------------------------------------------------------------------

DMI BIOS
vendor American Megatrends Inc.
version 080015
date 02/16/2009

DMI System Information
manufacturer To Be Filled By O.E.M.
product To Be Filled By O.E.M.
version To Be Filled By O.E.M.
serial To Be Filled By O.E.M.
UUID 00020003-00040005-00060007-00080009

DMI Baseboard
vendor Sapphire Tech
model PC-AM3RS790G
revision VER:01
serial To be filled by O.E.M.

DMI System Enclosure
manufacturer To Be Filled By O.E.M.
chassis type Desktop
chassis serial To Be Filled By O.E.M.

DMI Processor
manufacturer AMD
model AMD Phenom(tm) II X4 955 Processor
clock speed 800.0 MHz
FSB speed 200.0 MHz
multiplier 4.0x

[martinp]

Shouldn't the multiplier be set to 16x - hence 3.2GHz???

[stevie lee]

starting to look like the motherboard doesnt support the CPU fully. judging by all the To Be Filled By O.E.M. from your CPU-Z report. and also the CPU support list on the following link.

click here - http://www.sapphiretech.com/presenta....aspx?psn=0006


then, following the steps, select your motherboard from the list,



select your operating system, then click submit.


on the next page, scroll down to the BIOS section



download the Sep 4th 2009 file.

extract the downloaded zip file and read the included readme on how to install.


______
the earliest BIOS is march 18th, yours is dated 16th feb, so it looks like you only have a pre-release/beta BIOS installed.
the highest chip it supports is the PII X4 925

you can find the cpu support list underneath the Utility section on the downloads page.
______


good luck.