getting data from a broken hdd?

[Nick Smith]

Er, no offense but you appear to charge £70+ VAT per file.

At 400 photos that's £28,000 + £4900 VAT.

stuff that then :/

we have over 5 years worth of photos on that machine

this is a clear misunderstanding of our price policy. The file repair cost, is for and only, if you have one file corrupt such as sage file and your drive is working; hence the cost of repairing the file is £70.
Please note that an average HDD may contain over 300,000 files including the operating system files. Does that mean that we charge £21,000,000 for one hard disk?
Surely NOT

sorry! didnt read the next bit!
I might get my mum to call you sometime, depending on whether she still wants it done or not

Thanks