Noisey graphics card

[g3po]

Hi got 2 560ti twin forzer's one of the fans is very noisey on startup if i tap it it stops, noise normally lasts about 5 to 10 mins then stops by itself if i dont tap it ?

[fazer]

Buy a can of air, give it a good clean out, should be able to pick aerosol up for a few quid.
If that doesn't work, but dont do this before a good clean, a wee dab of wd40 might help.

[g3po]

inside is spotless, wd 40 on what and wont that do damage or void warranty ?

[fazer]

Use a cotton bud to apply a bit of wd40 on the spindle if its visible. If you still have warranty, I would probably go that route because if you keep having to tap it to stop making the noise, chances are you will cause more damage doing that.

[Urbanite]

yeah I'd probably make a claim under warranty.

[Ben @ Scan]

Hi

Please do not use Wd40 on the fan as it will void the warranty

Drop me an email with your build number to systemsupport@scan.co.uk and if youi are ok to swap the card out we can ship a replacement for you and collect the faulty one

Regards

Ben

[Ben @ Scan]

Hi G3PO

The card has been tested and ready to ship please respond to my email I sent you through the query and I can ship the card out

Regards

Ben

[g3po]

Hi again , you wont believe this (or maybe you will) but the remaining original graphics card has started making quite a loud noise on cold boot lasts for a few minutes, its coming from one of the fans its not dirty and if you shut down and re boot right away it doesn't do it.
So basically more of the same except noise is a bit rougher.

[camalbitboy]

I'm not a fan of the MSI frozer cards. I had 2 MSI frozer 460's start to make weird noises like they were dieing after 10 months or so, and one of the replacement MSi frozer 460's had a dead fan on arrival. Scan kindly swapped them for an alternative manufacturer after the replacement cards were sent back as I didn't trust that frozer cooler any more.

[Ben @ Scan]

Hi

Please email us the build and invoice number through systemsupport@scan.co.uk and we will look into collecting the old card and sending a replacement out

Regards

Ben

[g3po]

Would just like to say a big thanks to all at Scan, I have been most impressed with the prompt service in dealing with changing my 2 graphics cards under warranty ( at different times), courier was great as well cheers.

On the whole a big thumbs up from me !