Sort your packing out lads.

[theslasher@ntlw]

I had to RMA a broken Motherboard back in the email it said please make sure you pack it safley with lots of bubble wrap or in a box.
So i return my RMA in bubble wrap inside a nice box i ask for a refund as the board was found to be faulty,the new board turned up today in just a DPD bag not even bubble wrap round the box which may i say has quite a few dents in it i have not tried it yet so i can not say if it works but it looks like it should be fine.
So guys you send out a £152.00 Motherboard just in a bag but with no other protection.
Oh yer and im glad fate paid a part in my life today i was just going out when the expected time of the parcel was to be deliverd leaving my wife in doors saw the dpd man jump out the van with a box and saw him go 5 doors down the road from me,he went back to his van i asked him excusse me have you got a parcel for me stating name and address he replied no.
I said well you should have its in the time window for delivary i showed him some id then he relised that sacn had put the wrong address on he went to the house to fetch my parcel.
So if i had not caught the dpd man i would be now making a phone call to scan for a replecment,so to sum up crap packging and the wrong address its not like im new to scan nearly every time i get new stuff i order from scan.
Not a happy customer.

[Chris P]

theslasher@ntlw

I can confirm the delivery address was changed to 112, from 120 checking through previous order's placed over the sales line there have been 3 other deliveries sent to number 112 and signed for by yourself... But all of the order's placed on line have always shipped to 120.

I would expect a motherboard to be packaged with bubble wrap and will speak to the warehouse Manager about this and if you have any further issues with the motherboard.

Best Regards

[theslasher@ntlw]

Chris i dont live at 120 m8 i live at 122 lol you cant even get my address right in the reply thread.
No other package has ever gone to 112 before you sent a graphics card once to a completly differn address that was 12 i had to go pick it up lol.
If you did send a package to 112 it was probaly when city link was delivaring and the driver was used to my address and name.

[Chris P]

theslasher@ntlw

That was a typo, the account address is 122.

[theslasher@ntlw]

Thats fine but i have never requested anything to ever be deliverd to 112 that was a error on scans part not mine,sounds like you was trying to blame me m8))

[Chris P]

theslasher@ntlw

I'm not trying to blame you

I have checked your account and can confirm your address is correct, so this shouldn't happen again but please let me know if you experience any further issues.

Best Regards

[theslasher@ntlw]

Thanks Chris dont worry m8 it will never put me off ordering of you guys your still the best on line retailers in my opion and the free shipping allways swings me.
Keep up the good work and buy the warehouse man some bubble wrap.

[Zak33]

I think they sorted him out