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Thread: my motherboard is dead

  1. #1
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    • shakerist's system
      • Motherboard:
      • Asus ROG Maximus Vİ İMPACT İTX
      • CPU:
      • İ7 4770
      • Memory:
      • 16gb DDR3
      • Storage:
      • 1Tb wd blue, SanDisk 128gb ssd
      • Graphics card(s):
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      • PSU:
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    Exclamation my motherboard is dead

    Hi,
    I ordered a amd 1055t 95w as part of a today only bundle with an asus m4a89gtd pro on 9/9/10. When i assembled my computer one of the modules ocz ddr3 ram was faulty i tested each module individiually in each slot , on its own the faulty module would make the memok led grow solid red and memok would fail to fix it. I only used the working module to install windows 7 and i stress tested the cpu and ram with prime95 for a number of hours and had no errors. I then sent the set of ram including the working one (ocz's orders) for rma. This is where my problems start when i received my new ram both modules will not work, i tried individually, reset cmos, pressed memok button still it wont work. I got beeps saying no memory was detected , i didink itwas the motherboard so sent it back for rma, got new set still the same , sent it for rrma about 3-4 times and lost 3 months of time ocz last set of ram was tested before sending and it still would not work ocz said it was my motherboard, so i tried loosening the cooler bracket slightly as i read on asus forum that tight brackets may cause problems, i removed motherboard out of case placed on anti staticmat it came with , i took apart everything and put it back together again and still it wont work , ordered new ram 1gb kingston still wont work so it must be mobo. I would like to return it for rma picked up if possible

    Forgot to mention i made sure i discharged static and also made sure ram was seated properly
    I wrote this on my phone sorry for any typos
    Last edited by shakerist; 13-12-2010 at 05:47 PM.
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  2. #2
    Retail Sales Manager Chris P's Avatar
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    Re: my motherboard is dead

    shakerist

    Please raise an RMA via the support link below.

    https://secure.scan.co.uk/aspnet/Sup...px?QueryType=R

    Best Regards

  3. #3
    Young Member
    Join Date
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    • shakerist's system
      • Motherboard:
      • Asus ROG Maximus Vİ İMPACT İTX
      • CPU:
      • İ7 4770
      • Memory:
      • 16gb DDR3
      • Storage:
      • 1Tb wd blue, SanDisk 128gb ssd
      • Graphics card(s):
      • r9 270
      • PSU:
      • seasonic 620w
      • Case:
      • Bitfenix Phenom İTX
      • Operating System:
      • windows 7
      • Monitor(s):
      • samsung p2250
      • Internet:
      • Talk talk 38mbit fibre

    Re: my motherboard is dead

    As you suggested i raised an RMA, dont you have any recommendations on what I can do to get it working maybe i missed something ???
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  4. #4
    Retail Sales Manager Chris P's Avatar
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    Re: my motherboard is dead

    shakerist

    Our Tech/Returns will help you to rectify / diagnose the fault through the OLQ you have raised.

    Best Regards

  5. #5
    Young Member
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    • shakerist's system
      • Motherboard:
      • Asus ROG Maximus Vİ İMPACT İTX
      • CPU:
      • İ7 4770
      • Memory:
      • 16gb DDR3
      • Storage:
      • 1Tb wd blue, SanDisk 128gb ssd
      • Graphics card(s):
      • r9 270
      • PSU:
      • seasonic 620w
      • Case:
      • Bitfenix Phenom İTX
      • Operating System:
      • windows 7
      • Monitor(s):
      • samsung p2250
      • Internet:
      • Talk talk 38mbit fibre

    Re: my motherboard is dead

    My items got picked up yesterday for next day delivery i checked and it was delivered this morning but the rma tracking has not got a tick beside item received. I wrote my rma clearly on the box and had a sheet of paper inside the box with the rma details on it so why is my item not "received"
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  6. #6
    Young Member
    Join Date
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    • shakerist's system
      • Motherboard:
      • Asus ROG Maximus Vİ İMPACT İTX
      • CPU:
      • İ7 4770
      • Memory:
      • 16gb DDR3
      • Storage:
      • 1Tb wd blue, SanDisk 128gb ssd
      • Graphics card(s):
      • r9 270
      • PSU:
      • seasonic 620w
      • Case:
      • Bitfenix Phenom İTX
      • Operating System:
      • windows 7
      • Monitor(s):
      • samsung p2250
      • Internet:
      • Talk talk 38mbit fibre

    Re: my motherboard is dead

    Freindly bump. But where is my motherboard :S
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  7. #7
    Young Member
    Join Date
    Feb 2010
    Location
    London
    Posts
    515
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    Thanked
    55 times in 48 posts
    • shakerist's system
      • Motherboard:
      • Asus ROG Maximus Vİ İMPACT İTX
      • CPU:
      • İ7 4770
      • Memory:
      • 16gb DDR3
      • Storage:
      • 1Tb wd blue, SanDisk 128gb ssd
      • Graphics card(s):
      • r9 270
      • PSU:
      • seasonic 620w
      • Case:
      • Bitfenix Phenom İTX
      • Operating System:
      • windows 7
      • Monitor(s):
      • samsung p2250
      • Internet:
      • Talk talk 38mbit fibre

    Re: my motherboard is dead

    Ok so scan has received it and now they are waiting for a replacement to come in so please ignore my above posts, but its strange scan says they received it today so maybe the postage tracking was lying. Anyway new working motherboard will be coming soon
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