RMA - Current stage Awaiting replacement / credit

[shikaiwraith]

Hi,

Please excuse my ignorance on this, but I seen a few horror posts when trying to find out how long things have been at this status or rather trying to find out more about each status level but couldn't see this.

How long roughly should it be at this status if replacement is requested? It's been 3 days since it got upgraded to that status after one of my many faults found was confirmed by the Scan team.

Thanks in advance

[Mark@SCAN]

Hi,

Post your RMA number and i'll have a look and see where it is up to for you.

Regards

[shikaiwraith]

RMA#

Thanks

[Mark@SCAN]

Hi,

I have chased this for you with our returns team and will update further as soon as they reply.

Regards

[shikaiwraith]

Ta Mark just had the - Current status of your RMA: Completed

[Mark@SCAN]

All sorted

No problem, if you check your personal e-mail inbox you will find tracking information for the replacement.

Regards