RMA Issue

[sitdowncolonel]

Hi,

I've just been into your store to return a Asus P8Z68V-PRO that has gone faulty within 7months of purchase. I was surprised to find that the board needs to be returned to Asus for repair as you no longer stock the same MB.

I have never had any issues returning faulty items before within 12months and have usually offered a replacement (similar model) or full refund in previous visits.

Please can you assist?

Many Thanks,

Matt

[sitdowncolonel]

Guys,

MB was returned in person on the 7th June. Any update on it's progress please??

Thanks,

Matt

[Mick@SCAN]

sitdowncolonel,

I have requested an update for you, I will drop you an email as soon as I have a reply.

Kind regards,

[sitdowncolonel]

Cheers thanks!

[sitdowncolonel]

Any progress yet guys?

Thanks,

Matt

[sitdowncolonel]

Nearly 4 weeks now..still waiting!!

[Mick@SCAN]

sitdowncolonel,

I am sorry for the delay, I am chasing this now for you.

Kind regards,