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Thread: RMA Failed to be issued

  1. #1
    Ninja Noxvayl's Avatar
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    RMA Failed to be issued

    I phoned Scan on the 4 July to request an RMA, gave them the invoice provided in this thread and my email and haven't received an email with an RMA number.

    Today I tried getting an RMA number through your website and I still haven't received an email.

    I have checked my spam and there is nothing from Scan in there. I would like to get a refund for the motherboard I purchased because itlacks support for unlocked multiplier on Ivy Bridge processors.

    Could someone please sort this out.

  2. #2
    Moderator Carlh's Avatar
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    Re: RMA Failed to be issued

    Noxvayl,

    I have resent the RMA details to the gmail email account we have for you.

    Regards,

  3. #3
    Ninja Noxvayl's Avatar
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    • Noxvayl's system
      • Motherboard:
      • GigabyteZ87X-UD4H-CF
      • CPU:
      • Intel i7 4770K
      • Memory:
      • 16GB Corsair Vengaence LPX + 8GB Kingston HyperX Beast
      • Storage:
      • 120GB Snadisk + 256GB Crucial SSDs
      • Graphics card(s):
      • 4GB Sapphire R9 380
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    Re: RMA Failed to be issued

    I suspect your system has a problem sending to gmail because I still don't have anything.

    I have received 3 emails today from different addresses and also signed into my hotmail and yahoo accounts to send an email to my gmail address which have both come through without issues.

  4. #4
    Moderator Mick@SCAN's Avatar
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    Re: RMA Failed to be issued

    Noxvayl,

    Please PM me an alternative email address and I will re-send the RMA number to you.

    Kind regards,

  5. #5
    Ninja Noxvayl's Avatar
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    • Noxvayl's system
      • Motherboard:
      • GigabyteZ87X-UD4H-CF
      • CPU:
      • Intel i7 4770K
      • Memory:
      • 16GB Corsair Vengaence LPX + 8GB Kingston HyperX Beast
      • Storage:
      • 120GB Snadisk + 256GB Crucial SSDs
      • Graphics card(s):
      • 4GB Sapphire R9 380
      • PSU:
      • ENermax Platimax 750W
      • Case:
      • Fractal Design Define S
      • Operating System:
      • Windows 10 64bit
      • Monitor(s):
      • ATMT + Dell 1024x1280
      • Internet:
      • Sky Fibre

    Re: RMA Failed to be issued

    Sent another PM to Mick.

    No email has come through on any of my accounts yet.

  6. #6
    Moderator Mick@SCAN's Avatar
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    • Mick@SCAN's system
      • Motherboard:
      • Gigabyte GA-Z87X-OC
      • CPU:
      • i5 4670k @ 4.7 Ghz
      • Memory:
      • 16GB Corsair Vengeance LP 1600
      • Storage:
      • 120GB Samsung 840 / 2TB Seagate SATA III ST2000DM001 / 120GB Vertex Plus
      • Graphics card(s):
      • 8GB MSI 290X
      • PSU:
      • Enermax Modular Infiniti 650Watt
      • Case:
      • Fractal Design ARC MIDI R2 Tower Case
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Iiyama ProLite G2773HS-2
      • Internet:
      • Virgin Media 200Mb

    Re: RMA Failed to be issued

    Noxvayl,

    I have PM'ed you the RMA details, please let me know if you receive the email.

    Kind regards,

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