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Thread: No response, trying to return a wrong item.

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    No response, trying to return a wrong item.

    Hi,

    The response time seems slow today and I would like to deal this as soon as possible.
    I got a delivery today, for this pre-order I had made quite a while ago. The keyboard that I was meant to receive was the CM Storm Quickfire Rapid, instead I got the CM Storm Quickfire Pro.

    Order number *******
    Query number *******
    Last edited by Mick@SCAN; 07-08-2012 at 04:54 PM. Reason: removed query details

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    Re: No response, trying to return a wrong item.

    dragossk,

    We are currently investigating the issue, however I have requested that you are sent a returns number in order to speed the process up.

    Kind regards,

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    Re: No response, trying to return a wrong item.

    On the Scan website, it seems that both keyboards are using the same manufacturer code SGK-4010-GKCR1-UK. According to Coolermaster website the Rapid is SGK-4000-GKCR1. Is it actually in stock right now or is that an error and only the Pro is in stock?

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