Rma 273590

[royalpasion]

Hi, i sent a Motherboard to you at 11/9
12/9 it was tested Faulty and got an email saying it is awaiting replacement/credit

In the website, there is stock of the same Motherboard and was wondering if when it will be delivered to me.

[KeyboardDemon]

Give them a call in the morning, but if what happened with my RAM when I RMA'd it then you should be getting a despatch notification either today or tomorrow and should have it by the end of the week.

[Mick@SCAN]

royalpasion,

I can confirm that our current turnaround time is on average 3-5 working days, we aim to process all returns as quickly as possible.

Kind regards,

[royalpasion]

I was just confirming as i might not be here start of next week up to wednesday...so no one will be able to pick it up, it would be great if i can recieve it tomorrow or saturday.

[Mick@SCAN]

royalpasion,

I will speak to the warranty team to see if the replacement can be dispatched today, however I cannot give you a 100% guarantee that the replacement will be with you tomorrow.

Kind regards,

[royalpasion]

thank you so much, i recieved the email saying it got despatched today,

fingers crossed that it will come tomorrow!