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Thread: EVGA gtx 680 order

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    EVGA gtx 680 order

    I bought a Evga 4gb gtx 680 +backplate as in the invoice, on Thursday 30th may and am expecting delivery today but the order hasn't been picked or dispatched and after looking on the site, it says the card is now out of stock?!? and you have to pre order it even though I ordered it when it was in stock.

    Can somebody look into this and tell me whats going on?

    If I have to wait for stock to come in I wont be impressed, but I would like a timescale if so because im starting a full time job next week so wont be able to take delivery during the week. So, If the above is all true, when it does come back in, i'd expect a free Saturday delivery courtesy of scan for the inconvenience. Plus ive just sold my previous graphics card, leaving me unable to use a dedicated gpu.

    Any official help would be appreciated as ive bought a lot from scan and don't want this to be my last purchase as the service is normally top notch.
    Last edited by Mark@SCAN; 10-06-2013 at 12:24 PM.

  2. #2
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    Re: EVGA gtx 680 order

    RyReZar,

    Having checked the query relating to your order I can see that you were contacted today at 2.36pm by our customer services team with an approximate timescale for replacement stock.

    Kind regards,

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    Re: EVGA gtx 680 order

    Quote Originally Posted by Mick@SCAN View Post
    RyReZar,

    Having checked the query relating to your order I can see that you were contacted today at 2.36pm by our customer services team with an approximate timescale for replacement stock.

    Kind regards,
    Thanks Mick I have just checked my emails and have received the reply to the query, I think I will wait for the replacement stock but will ask if they can deliver on a Saturday as im working during the week.
    Last edited by RyReZar; 03-06-2013 at 04:20 PM.

  4. #4
    Moderator Mick@SCAN's Avatar
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    Re: EVGA gtx 680 order

    RyReZar,

    I will pass your request over to our customer services team who should contact you via email shortly.

    Kind regards,

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    Re: EVGA gtx 680 order

    Quote Originally Posted by Mick@SCAN View Post
    RyReZar,

    I will pass your request over to our customer services team who should contact you via email shortly.

    Kind regards,
    Thanks again, the issue is now sorted and I will get a Saturday delivery when the card is back in stock, thanks for yours and the person who emailed me help in the matter, my faith has been restored in scan's excellent customer service

  6. #6
    Moderator Mick@SCAN's Avatar
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      • CPU:
      • i5 4670k @ 4.7 Ghz
      • Memory:
      • 16GB Corsair Vengeance LP 1600
      • Storage:
      • 120GB Samsung 840 / 2TB Seagate SATA III ST2000DM001 / 120GB Vertex Plus
      • Graphics card(s):
      • 8GB MSI 290X
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      • Enermax Modular Infiniti 650Watt
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    Re: EVGA gtx 680 order

    RyReZar,

    No problem, I am glad to hear that it has been sorted out for you.

    Kind regards,

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