Results 1 to 11 of 11

Thread: Issue with new system & in person RMA questions

  1. #1
    Treasure Hunter extraordinaire herulach's Avatar
    Join Date
    Apr 2005
    Location
    Bolton
    Posts
    5,618
    Thanks
    18
    Thanked
    172 times in 159 posts
    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media

    Issue with new system & in person RMA questions

    Thouht this might be better with its own thread - I built up the components in the attached order the other day:

    Asus M5a97 R2.0
    FX 6300 Black Edition
    8GB Vengeance LP
    Gigabyte GTX 670 Windforce 3X
    WD Green 1TB
    BeQuiet Pure Power L8 530W.


    The system posts fine, and I can get full navigation round the UEFI menus, however I can't get Windows 7 or 8 to install, nor can I get an Ubuntu Live USB install to boot. All 3 load fine on my (BIOS equipped) laptop.

    So far I have tried the following:
    Disabled Fast Boot
    Set Secure Boot to 'Other OS'
    Enabled Compatibility Support Module.

    The images have all been tried on two separate memory sticks, over 4 ports (3 on the back and one front panel) and display more or less similar results. I get the loading screen (whirly dots for win8 or 2 status bars for win 7) and then they hang at a black screen with a cursor.

    The win 7 install is a download delivery version, and the windows 8 one is the enterprise evaluation version available from the msdn site. Ubuntu is 13.04.

    Since I can't get anything to boot I can't run memtest etc, which would be my normal course of action.

    Am I missing any settings in the BIOS I need to check/uncheck? Or do I need to arrange RMA for some parts? If so is it possible to bring everything in for testing whilst I knock about (I only live 20 minutes away) rather than faff around with postage for individual items that may be fine?
    Last edited by herulach; 21-09-2013 at 12:32 AM.

  2. #2
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
    Thanks
    65
    Thanked
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Issue with new system & in person RMA questions

    Hi,

    Are you attempting to do a native UEFI Windows installation? or do you want to install the O/S's in legacy mode?

    Regards

  3. #3
    Treasure Hunter extraordinaire herulach's Avatar
    Join Date
    Apr 2005
    Location
    Bolton
    Posts
    5,618
    Thanks
    18
    Thanked
    172 times in 159 posts
    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media

    Re: Issue with new system & in person RMA questions

    I've tried using both GPT (& fat 32) formatting and mbr + ntfs. Admittedly only for win 7.

    I suspect the problem may be a setting somewhere, but I'm damned if I can find anything relevant I haven't tried.

  4. #4
    Senior Member
    Join Date
    Jun 2004
    Posts
    321
    Thanks
    1
    Thanked
    19 times in 16 posts

    Re: Issue with new system & in person RMA questions

    First thought is disable secure boot
    Whoops - sorry I didn't realise the thread was in here

  5. #5
    Treasure Hunter extraordinaire herulach's Avatar
    Join Date
    Apr 2005
    Location
    Bolton
    Posts
    5,618
    Thanks
    18
    Thanked
    172 times in 159 posts
    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media

    Re: Issue with new system & in person RMA questions

    Quote Originally Posted by Oldjim View Post
    First thought is disable secure boot
    Whoops - sorry I didn't realise the thread was in here
    I don't think there's any problem posting, but ive already done that, we'll, set it to 'other os' anyway which appears to be as off as you can get

  6. #6
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
    Thanks
    65
    Thanked
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Issue with new system & in person RMA questions

    If you are trying to do a clean install of Windows 8 in a native UEFI environment, firstly ensure that your graphics card has a UEFI GOP compatible BIOS.

    Download rufus to make a UEFI compatible USB stick with the Windows 8 ISO on it.

    Disable the "CSM" option in the BIOS and leave the secure boot option as Windows NOT "other os"

    There is a guide on this link, it's a slightly different board to yours (it's still ASUS) so most of the options are very similar.

    Regards

  7. Received thanks from:

    herulach (18-09-2013)

  8. #7
    Treasure Hunter extraordinaire herulach's Avatar
    Join Date
    Apr 2005
    Location
    Bolton
    Posts
    5,618
    Thanks
    18
    Thanked
    172 times in 159 posts
    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media

    Re: Issue with new system & in person RMA questions

    Quote Originally Posted by Mark@SCAN View Post
    If you are trying to do a clean install of Windows 8 in a native UEFI environment, firstly ensure that your graphics card has a UEFI GOP compatible BIOS.

    Download rufus to make a UEFI compatible USB stick with the Windows 8 ISO on it.

    Disable the "CSM" option in the BIOS and leave the secure boot option as Windows NOT "other os"

    There is a guide on this link, it's a slightly different board to yours (it's still ASUS) so most of the options are very similar.

    Regards
    I'll check with secure boot set to windows tomorrow- can I assume a gtx670 will have a suitable BIOS?

  9. #8
    Treasure Hunter extraordinaire herulach's Avatar
    Join Date
    Apr 2005
    Location
    Bolton
    Posts
    5,618
    Thanks
    18
    Thanked
    172 times in 159 posts
    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media

    Re: Issue with new system & in person RMA questions

    Looks like I may not have a GOP compatible card - googling seems to suggest 670s wouldn't come with it. Trying now with RUfus using an MBR partition.

    Edit 1: Woohoo - I'm presently expanding windows files. It still seems somewhat slow, but we'll see howe we go.

    Edit 2 It lives! Errored out on the first try, swapped disks, no problem.
    Last edited by herulach; 19-09-2013 at 08:49 PM.

  10. #9
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
    Thanks
    65
    Thanked
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Issue with new system & in person RMA questions

    I'm pretty sure that Gigabyte should be able to supply a GOP compatible VBIOS for your graphics card, however it may only be provided upon request.

    This is a requirement of a proper UEFI secure boot Windows 8 install and will allow for features like fast boot (sub 5 seconds with an SSD) and other things see below link for more information:

    http://technet.microsoft.com/en-us/l.../hh824898.aspx

    Regards

  11. #10
    Treasure Hunter extraordinaire herulach's Avatar
    Join Date
    Apr 2005
    Location
    Bolton
    Posts
    5,618
    Thanks
    18
    Thanked
    172 times in 159 posts
    • herulach's system
      • Motherboard:
      • MSI Z97 MPower
      • CPU:
      • i7 4790K
      • Memory:
      • 8GB Vengeance LP
      • Storage:
      • 1TB WD Blue + 250GB 840 EVo
      • Graphics card(s):
      • 2* Palit GTX 970 Jetstream
      • PSU:
      • EVGA Supernova G2 850W
      • Case:
      • CM HAF Stacker 935, 2*360 Rad WC Loop w/EK blocks.
      • Operating System:
      • Windows 8.1
      • Monitor(s):
      • Crossover 290HD & LG L1980Q
      • Internet:
      • 120mb Virgin Media

    Re: Issue with new system & in person RMA questions

    I'll see if I can get hold of one, but I think I'm right in saying it would need to be updated from within windows. I'm going to run WD's disk checks tonight as win 7 installed quite happily to an old 2.5" drive (albeit very slowly 5400rpm is not fun when you're used to SSDs) but wasn't having any of it when connected. True Image can't read the original drive either.

  12. #11
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
    Thanks
    65
    Thanked
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Issue with new system & in person RMA questions

    Some manufactures may provide the update as a bootable image so you can burn it back to a CD or put it on a USB stick and boot from it that way you don't already need to be in Windows to perform the update.

    OR if you have access to another machine you could put it in that to do the update.

    Please note however you will need to do a fresh install of Windows with CSM disabled and secure boot enabled once you have updated the card to UEFI GOP BIOS if you want to take advantage of all the features.

    Regards

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •