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Thread: X102ba - bluetooth

  1. #1
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    X102ba - bluetooth

    I just received this product.


    The X102BA is shown on your website as supporting Bluetooth; however, there is no indication in windows that there is a Bluetooth module. The normal asus key combination which toggle WiFi and Bluetooth on and off just indicates it is turning the Wifi on and off.

    Does this product support Bluetooth or is there an error on your website?
    Last edited by Mark@SCAN; 28-10-2013 at 10:27 AM.

  2. #2
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
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    Re: X102ba - bluetooth

    Hi

    I've asked our purchased team to check with our supplier for confirmation however from my own investigation this seems to be an error on our website as ASUS do not mention Bluetooth support on their product page for this model

    http://www.asus.com/Notebooks_Ultrab...02BA/#overview

    I will update you further when I have heard more from our purchasing dept.

    Regards

  3. #3
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: X102ba - bluetooth

    Bomag,

    On further investigation it seems that Bluetooth IS optional on some of the X102BA models, unfortunately just not on the one supplied Our website is being updated as I type!

    Obviously we apologize for this mistake, we can of course collect and refund in full if you wish, OR we can credit you £10 as a gesture of goodwill for this mistake.

    Please advise.

    Rergards

  4. #4
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    Re: X102ba - bluetooth

    Thanks for the reply. As battery drain is significant via a USB Bluetooth adapter I would like to return the product.

    Who should I contact to organize the collection.

  5. #5
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
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    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: X102ba - bluetooth

    Hi,

    I will forward RMA instructions to your e-mail address.

    Regards

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