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Thread: DSR returns request ignored..

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    DSR returns request ignored..

    Hello,

    I'm trying to return part of my most recent order under my rights of DSR. Obviously this is required to be done (in so far that I confirm my intention with Scan) within 7 days of delivery. For the order in question that's either tomorrow or Monday depending how you count it.

    I've submitted two requests via Returns, unfortunately I didn't keep a note of the first one but the second one was ******. Neither have been acknowledged.

    Can someone at Scan please fulfill their obligations under the DSR and let me know the details for sending the product back? Thanks
    Last edited by Mick@SCAN; 01-04-2014 at 03:05 PM. Reason: removed olq

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    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    Re: DSR returns request ignored..

    Hi,

    Apologies for the delay, RMA details have now been sent to your e-mail address.

    Regards

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    Re: DSR returns request ignored..

    Received thank you

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