Order stated shipped then magically out of stock...

[walibe]

I ordered an Asustor 604-T from you guys on Wednesday night. The item was in stock everything progressed as normal today. I was assigned a tracking number for DPD which tracks and told it had been dispatched but at 2000 received a message saying the order had been delayed until tomorrow.

What on earth is going on? Will I receive this or not? I'm serving in the RAF and am away a lot so needed it by the end of the weekend which unless it has shipped and someones messed up or it magically appears to be shipped tomorrow for saturday delivery (at my expense no doubt) I'm lost as to what I'm supposed to do exactly.

[walibe]

Heres the odd thing. A packaged was received by DPD. So now I have an item on its way to me and a notification that my order is delayed and out of stock.

Could someone look into this for me? I work in a secure area so rarely have access to normal phones. Thanks.

I must say the customer service side of Scan has already been very good which is why I use Scan above everyone else but the stock system is possibly one of the worst at the moment which is frustrating when you have such a huge inventory to choose from.

[Mark@SCAN]

Sorry for the confusion, it seems some delayed/out of stock e-mails were sent to some customer's in error.

According to DPD this parcel was delivered this morning.

Regards