Results 1 to 2 of 2

Thread: GTX 970 artifacting & crashing, appears to be DOA.

  1. #1
    Registered User
    Join Date
    Mar 2014
    0 times in 0 posts

    Exclamation GTX 970 artifacting & crashing, appears to be DOA.


    I purchased a new graphics card - a Gigabyte GTX 970 - from Scan on November 17th. It arrived on November 19th, and I opened it up on Monday 24th. I think it's DOA - I have had some severe artifacting issues and the card has crashed multiple times for seemingly no reason whatsoever.

    Here are some pics of the artifacts.

    I am pretty upset that this has happened. Was very excited to have a new GPU and it's straight up failing me right out of the gate.

    I suppose this would be worthy of an RMA. What should my next steps be (e.g. recording the issue so I have proof of it happening or something) in order to ensure that I'm successful? A friend of mine has relayed a horror story of his to me - he sent in a DOA card he got and his RMA was declined three times (thankfully not with Scan) before he was actually sent a new card. I can't afford for this to happen as I simply don't have the time or money!

    Any advice would be very much welcomed.

  2. #2
    Moderator Mick@SCAN's Avatar
    Join Date
    Aug 2007
    79 times in 64 posts
    • Mick@SCAN's system
      • Motherboard:
      • Gigabyte GA-Z87X-OC
      • CPU:
      • i5 4670k @ 4.7 Ghz
      • Memory:
      • 16GB Corsair Vengeance LP 1600
      • Storage:
      • 120GB Samsung 840 / 2TB Seagate SATA III ST2000DM001 / 120GB Vertex Plus
      • Graphics card(s):
      • 8GB MSI 290X
      • PSU:
      • Enermax Modular Infiniti 650Watt
      • Case:
      • Fractal Design ARC MIDI R2 Tower Case
      • Operating System:
      • Windows 10
      • Monitor(s):
      • Iiyama ProLite G2773HS-2
      • Internet:
      • Virgin Media 200Mb

    Re: GTX 970 artifacting & crashing, appears to be DOA.


    I am sorry to hear that you are having problems with the card, I have sent across an email with some things to try. I am not personally aware of issues with Firefox, however it might be worth trying a different browser if you are using Firefox.

    Kind regards,

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts