Cancel my delayed order

[k0nigen]

Can someone reply so I can send a PM, please

Cheers

[Lee H]

Is that the order with the last 3 digits of it's invoice code as 540 ?

If so - let me know and I'll get this amended and cleared off the system accordingly.

Best Regards,

[k0nigen]

Hi - yeah, that's the one

Payment was taken for this on the 3rd of March so can I be refunded ASAP please?

Cheers

Ste

[Lee H]

Okay - I'll get the order cancelled now as per your request and pass that to the payments team accordingly.

Best Regards,

[k0nigen]

I just got a cancellation email, saying "As a gesture of goodwill in light of the problems you had, we'd like to offer you a free standard UK carriage if you are able to come back to us again"

[mr mister]

I just got a cancellation email, saying "As a gesture of goodwill in light of the problems you had, we'd like to offer you a free standard UK carriage if you are able to come back to us again"

dont you get that anyway as a member of the hexus forums

[x64united]

If you sign up to it. Obviously an automated system

[DavidM]

Yes, we also do this for customers who may have had to cancel orders due to a delay - so they are compensated for their inconvenience next time.

[x64united]

Its a good idea

[DavidM]

Unnecessary previous comment deleted.

[k0nigen]

Has my credit card been refunded yet? I can't see it

Cheers

(btw - yeah, I had the free shipping option on my order anyway - but it's a good idea)

[DavidM]

Should show back on your card in a couple of days at most - was done yesterday for you.

[k0nigen]

Muchas Gracias