what are the chances of you getting my order out on time guys

[danroyle]

hey guys placed order monday night for delivery tomorrow and my order has not even been picked yet

order number is 000E863533

can someone look into it for me please as i really need to get this order by the weekend


cheers

[grayg1]

http://www.scan.co.uk/ordering/

[danroyle]

http://www.scan.co.uk/ordering/

got stage 2 email yesterday but no stage 3 or 4 today and delivery is supposed to be tomorrow

so far out of about 7 orders i have made with scan i have had 4 that have been sent out late

thats an impressive record
ocuk may be useless but out of about 50 orders never had one late

[Lucio]

You can place orders for next day delivery?? I didn't see that option when I placed my order...

[danroyle]

no you cant you have that delivery date choice the earliest i could get was thursday a 3 day turn around

scan are the only online retailer i know that dont do next day delivery

[danroyle]

finally got some response from scan it was another out of stock issue get an email at 8:05pm to say an items out of stock so i cant phone up til tomorrow to tell you to cancel the out of stock item and give me the rest of the order

[Chris P]

danroyle

PM Sent

[GSte]

Yeah, I once had to wait until 3 days after my delivery date to receive an e-mail telling me that the IDE cable I wanted was out of stock Good to know your business matters, eh?

[thermique]

Im in a similar position, order was made sunday morning, and have been stuck at payment authorised since tuesday morning (with delivery scheduled for wednesday), both my items are still listed as being in stock. My first order with scan and its not turning out well

[danroyle]

Im in a similar position, order was made sunday morning, and have been stuck at payment authorised since tuesday morning (with delivery scheduled for wednesday), both my items are still listed as being in stock. My first order with scan and its not turning out well

send a pm to CHRISP OR one of the other scan guys they usually manage to help push things through if theres a problem

[Mossy]

Im in a similar position, order was made sunday morning, and have been stuck at payment authorised since tuesday morning (with delivery scheduled for wednesday), both my items are still listed as being in stock. My first order with scan and its not turning out well

I think you will have to excuse us as our automated system can only automate so much and unfortunately don't go as far as picking and shipping orders on bank Holiday weekends.(we have to do this manually). If you PM me your details I would be more than happy to help but please see the information regarding delivery times at present on these forums which has been explained a painful amount of times.

Orders have been high over the bank holiday but be assured we are working hard.

Regards

[danroyle]

pm sent paulm

[Chris P]

GSte

Please can you PM me your invoice number so I can look into this for you.

Best Regards

[danroyle]

got my despatch email earlier cheers for all your help chrisp

every company makes a mistake but at least you guys normally help out pretty quickly

[Chris P]

danroyle

no problem

[danroyle]

danroyle

no problem

glad it got sorted although next time free 8800gtx for the delay would be cool