Change of order items

[Gerschwin]

Hi guys

I had ordered a hard drive on Friday which has shown as out of stock today so delayed until the 24th - can I change this for another item or do I need to cancel and re-order?
I've also sent a query to the customer service section via the website.

Cheers!

[The_Jinj]

I have changed an order without cancelling before

[Steve B]

give em a ring, it only takes 2 minutes

[Gerschwin]

oops..meant to post - all done and dusted - order amended and shipped today...all's good
Bit of a pain the stock monitor though - ordered Friday, estimated dispatch yesterday - showed in stock all the time but emailed this morning to say none left
Aw well....that's life I guess!

[Gerschwin]

Thought I'd post this as impressed....

1. Invoice printed / Awaiting authorisation - 13 Jul 2007 15:33:00
2. Payment authorised - 17 Jul 2007 10:43:00
3. Order picked / Awaiting despatch - 17 Jul 2007 10:48:00
4. Order despatched - 17 Jul 2007 11:26:00

ok ordered originally on Friday but for the amendment it took 43 minutes from payment auth to shipped status - pretty good

[markbrown83]

It won't despatch till around 4 - 5 pm

[Gerschwin]

It won't despatch till around 4 - 5 pm

That will be due to Citylink pick up times - but the fact it is ready to go.....

[markbrown83]

Yep very true.... Good times...