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Thread: Scan, help with stopping emails to old address please

  1. #1
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    Question Scan, help with stopping emails to old address please

    Hi I wonder if someone at Scan can help with this:

    I get order confirmations to the newest email address I provided about a year ago thru 'my account' and checking there its set correctly.
    However I now get emails to my old address (order delayed for warehouse volumes).
    I wonder if its possible to synchronise your systems to use only my new address? As I will be dumping the old one completely soon.
    Can anyone help please?

  2. #2
    Retail Sales Manager Chris P's Avatar
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    Re: Scan, help with stopping emails to old address please

    rabbid

    I have checked and you have 4 different accounts under your name and Post code, 1, which as you confirm has been updated the remaining 3 still had your old e-mail address.

    I have updated the e-mail address on the 3 remaining accounts so this problem should not happen again.

    Best Regards

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    rabbid (17-10-2007)

  4. #3
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    Re: Scan, help with stopping emails to old address please

    Thanks Chris!

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