Hey,

About 10 days ago there was a bit of a hick-up and an order went through twice. I wasn't able to catch it before it was dispatched but on phoning customer service the scan representative was very helpful and said he'd get in contact with the courier, stop the delivery and get it redlivered back to scan for a refund, which was very good of them. I just have a quick question on how long this would take roughly? It was out for delivery to me Monday of last week and I can confirm that city link have made no attempt to deliver it to me. Although the other order that was meant to be placed was received fine.

Thanks
Jamie