Antec P182 case part broken

[shrek101]

Sorry Scan I know this isnt your fault

I got a P182 case off you in September 08. The part that connects to the front of the case and side which has slits in it broke. I emailed Antec European/Middle East web site and asked if I could get a replacement

A few days later I get a reply. Despite telling them where I am from I get a silly reply, its almost laughable

Any idea where I can get a spare? Thanks

Please contact our main distributor in Australia, Altech Computer, and request for warranty service: Altech Computer E-mail: syd_techsup@altech.com.au Home Page: www.altech.com.au Best regards, Jeff Smith Antec Customer Support

[mat-ster]

Are you Australian LOL....!

This MAY BE one of the known but uncommon problems mentioned in the 3rd para...
http://www.silentpcreview.com/article741-page3.html

The P180 side panels also had plastic tabs that some people broken accidentally, then complained bitterly about, but this was not as widespread a problem. The P182 side panels have the same plastic tabs. It does seem possible to break them by trying to force the panels closed incorrectly or through very rough handling, but requires seriously ham-handed effort.

Not that I am saying you are "ham-handed" LOL
I am sure some one from SCAN will be able to sort you out, perhaps if you attach a pic that would help.

[shrek101]

Thanks I went on Antec web site I told them I was form UK, yet I get a response which I can not add to as they closed the ticket

I emailed them and the Australian distributor but I dont expect a reply.

I normally have the door wide open but my floor is very slightly unlevel and it sometimes opens a little as its under a desk where I sit right next too I caught the door

I have now stuck blue tacked the door back on for now I cant get any spares

[shrek101]

Managed to get a reply from them now using another email address europe.rma @ antec.com rather than there silly ticket system

[mat-ster]

Good to hear shrek,

Disappointed no one from SCAN has responded...!