RE: rma 106617 (recvd damaged vid card)

[da_ging]

sorry to bring it to the forums but i could do with getting this sorted as i need the money back.

anyway last week i thought it had been arranged that the vid card would be picked up ,id emailed you my details as requested and said pick it up last week, but last week came and went but no 1 came to pick up the card and no 1 has replied to my emails regarding it, im guessing its because your still quite busy tho.

anyway ive just reread the email and it says the rma number will expire tomorrow

so basically what happens now?

[Carlh]

Da Ging,

I have emailed the returns department with the information from the above post and I am sure they shall be in contact quite soon

[da_ging]

me again, still not had any 1 contact me

[Steve A]

Ging

I Have chased this up for you and we have arranged to get the GFX card picked up tomorrow between 9am and 4pm, if that is a problem then please let me know so i can get this sorted for you.

[da_ging]

thats fine m8 -cheers

do i need to include anything with the card any papers/info?

[Lee H]

thats fine m8 -cheers

do i need to include anything with the card any papers/info?

If you get the card boxed and if possible sellotape a piece of paper to the box with the RMA number then returns will know what its for

Best Regards,

[da_ging]

right card was picked up as arranged , any idea how long till the refund appears back in my bank?

tia

[da_ging]

ok i have just checked the online rma progress thingy and at the status bit as below it says rejected at the end, has something gone wrong here?

--------
1. Requested
2. Authorised
3. Items received
4. Items tested
5. Awaiting replacement / credit
6. Credit authorisation
7. Completed
8. Rejected
-----------