Just a little question for the scan guys

[shiato storm]

Well, I had my RMA'd PSU picked up yesterday (by accounts from others with similar experiences I was wise to return it, shows up on 'Returns tracking' there was a fault, took quicker than the 10-14days I got quoted!! ).
Anyway...I ordered another along with a case [cause old one is too small] last saturday, I got delivery date for tomorrow - 2nd Feb - immediately through email. But this evening I got an email saying delays occuring etc...
I tried checking through the parcel tracking service on the scan website yesterday but nothing showing other than the 'invoice printed'. I know for a fact that the 'Payment Authorised' step has gone through as money has been payed out of my account, so it could be a minor glitch your end? I know I'll get it fairly soon either way, just wondering if otheres have reported similar happenings through the parcel tracking, thats all...
cheers

p.s. I think your order tracking/returns tracking etc. - the whole on-line tracking process - is a great service...more should take note and learn.

[shiato storm]

bumpy-wumpy...

[Steve A]

Hi
If the order was placed over the phone then the pay auth icon on the parcel tracking does pick it up so it will have a X on it dont worry the sales guys would tell you if there was a problem with your payment, if you can PM me your invoice number i will see where you invoice is up to and see what i can do to get this out for you.

Regards

[Carlh]

Ok,

I have checked the invoice for you and the goods should be dispatched today for tomorrow. Please keep an eye on the automated emails for further notifications

Regards,

[shiato storm]

oh fantastic...cheers! yeah did it over the phone when i got the rma done [two birds with one stone etc.] knew it wasn't going to be delayed long either way, just wondering if it was something to do with the 'tracking' thing you have. not to worry then

thanks again

[shiato storm]

arrived and now all up and running smoothly. cheers