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Thread: Wrong Gfx Card

  1. #1
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    Wrong Gfx Card

    Hello

    I recently ordered a PCI-E 6800GT alongside other things.

    The package has just this minute turned up, and the outside of the XFX box says "8x AGP"

    Im confident i ordered a PCI-E card. I NEED a PCI-E card.

    Can anyone tell me if this is just the boxing, or will Scan be able to rectify this?

  2. #2
    Moderator DavidM's Avatar
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    Quite a few manufacturers use generic packaging - as it saves a lot of printing costs.

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    I have rang Scan and veriifed this is an AGP card, everything is sorted now. Thanks.

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    Not happy at all with the outcome of this.

    I rang Scan, was told to bring the card, and £8 (as the PCI-E was £8 more) to Scan, and they would swap it there and then.

    I dont drive, so a £10 train ticket and 2 hours later i arrive at Scan. I spoke to numerous people before finally talking to someone who had an idea. She told me that whatever i was told on the phone was basically, BS, and they would only refund the card.

    Why wasnt i told that on the phone?

    So now, im sat here with a PCI-E motherboard, a 3500+ and a hard drive that are useless.

    I am really pissed off, and i dont think i will use Scan in the future.

  5. #5
    Grm
    Grm is offline
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    Unlucky, best off sticking to E-buyer, cant go wrong with them!

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    Doesn't Wildmonkey work at Scan? What's up with this mate?

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    Actually, i saw Wildmonkey having a crafty cigerette outside Scan, was going to ask for some assistance after i came out, but he'd rushed off to get back to work.

    Doubt he could have done much however, was the manager i talked to.

    Anyway, taken my order for the PCI-E 6800GT somewhere else, and i just hope this A8N, 3500+ or Hard drive doesnt need an RMA, im impatient.

    Don't get me wrong, i dont want to bad mouth Scan, they have served me well for the past few years, but this has really annoyed me, and will take weeks to overcome.

    Also, i should order more carefully.

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