Problem with Scan

[Shmee150]

Hi,

Well I have only had a bad experience of Scan so far unfortunately and hope this can be turned around.

My first order was on 28th June 05 for a large amount of money for an order including and XFX 7800GTX, Athlon64 X2 4400+, and a load of other stuff.

Well the item wasn't received on the day I expected it so just before closing time I called Scan, and was told that the DVD-RW I had ordered was out of stock It was annoying that nothing had been sent because just this £30 item wasn't in anymore. So then I asked if this could be cancelled and the amount returned to my card and that was not going to be a problem, and I was offered free Saturday delivery for the remaining items as compensation. So then I was feeling happier and it was something to make up for the annoyance of having to wait 2 more days to get my hands on my new system

So now this evening I have received an e-mail telling me that the Processor and Graphics card have gone out of stock when they should have been sent a few days ago when they were in stock anyway!

I cannot believe this and am almost certainly going to make a call tomorrow morning to have this whole order cancelled. I bought from Scan in the hope that I would have received the whole lot on Thursday of this week but this has not happened so I am not very happy with Scan and it doesn't look like I'll be ordering again unless something can be done in the very near future...

ShMeE

[Carlh]

Hi,

If you PM me the invoice number I shall look into this futher for you.

Regards,