sales email query turnaround time ?

[asdicus]

I was wondering what the normal turnaround time is for emails to scan sales sent via their website ?

Can I recommend to scan that they copy the email request to the sender's inbox - that way we can be sure that the sales query has been successfully received.

[Enigmatic]

Their reply time is pretty speedy from what I have experienced.

Sent an email the other day, about a hour later I had a reply.

[Carlh]

Asdicus,

If you havent had a response as yet please PM me the allocated OLQ number and I shall look into this further.

Regards,

[asdicus]

Detailed reply received today from scan sales - thanks carlh for offering to look into it.

I must admit I am impressed by the work of the scan staff was post in this forum(often in their spare time) to help users - well done !

[Carlh]

Glad we could help.