Hard Drive Help

[irishjoe]

Hi,

I just bought this http://www.scan.co.uk/Products/Produ...oductID=314153
hard drive from yourselves and I am having a problem with it.
Maxtor Sata II 300gb drive.
I have a Sata I controller on my motherboard. (Abit KD7-S)
When I plug it in and start up the PC, it appears in the Sata part of the boot sequence but when I start windows and then manage> Storage > Disk Management, it doesn't appear.

When I go back into the Sata part of the bios, it recognises the drive and has options for setting up Raid and whatever. When I click low level format, it is either formatting for a long time or hanging. I have left it going for over 2-3 hours.

I have tried moving the jumper on the back of the hard drive to various positions but to no avail.

I have another sata drive that connects correctly to the computer so the cables are working.

I don't have an external enclosure to test it.

Is there a way to test to see if the drive is faulty or not?

[rjb(Richard)]

hi mate have you got sp2 installed

[irishjoe]

Yup

[pands@scan]

I know you have said this already but...

Have you made sure the jumper settings at the rear of the drive are set to sata150 (i.e sata1)...this should work if your drive isnt faulty

If this doesnt work, submit a query here...

http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

someone will be in contact shortly

[rjb(Richard)]

try formating it in dos without any other hard drive pluged in.

[irishjoe]

I have tried the jumpers in every combination.

Richard, what program will let me format a Sata drive under DOS?

[irishjoe]

Just thinking, I haven't tried just taking the jumper off completely.
I'll try that tonight.

[irishjoe]

Didn't work. Took the jumper completely off but still freezes when formatting.

Anyone any more ideas or will I fill in a support query at scan?

[pands@scan]

use the link i provided to make a query

Also try running powermax on the drive , this will throe up a fault code if the drive is faulty

[irishjoe]

OK. Got it downloaded and made into a bootable cd version. I'll try it tonite.
(no floppy drive at home)

[pands@scan]

superb

[irishjoe]

ok, ran all the tests last nite and it passed them all.
That only leaves my computer or windows to be at fault...
I low level formatted it after running tests and windows still wouldn't recognise it.

I plugged the drive into my flatmates computer. He has a 160 gig SATA running so I plugged both in and it wouldn't get past the windows screen. I think I have screwed something up cause it still wont start up with ANY sata drive plugged in. (Not happy flatmate!)

I was going to buy an external enclosure for it eventually. If I buy one, do you reckon it will work? I was going to buy one of the icybox ones. Is there any difference between the models?