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Thread: Order Delayed Due To Stock Shortage?

  1. #1
    Cable Guy Jonny M's Avatar
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    Order Delayed Due To Stock Shortage?

    I've just gotten a text and email from you guys telling me there's a stock shortage on my latest order, which was for an Akasa AK-961 heatsink, and AK-450 thermal paste. Which are both showing as "in stock" on your website.

    Is your website wrong or has my pick got screwed up somewhere?

    Thanks

  2. #2
    Cable Guy Jonny M's Avatar
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    Oh, and the stock delay notifications are still going to the wrong email address (it's the email I used to use, I changed it in my account, everything now goes to the address specified there, except for order delay notifications).

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    Cable Guy Jonny M's Avatar
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    Back to the top you go. Both items still showing as in stock

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    Retail Sales Manager Chris P's Avatar
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    It seems there was a stock discrepancy for the LN 7972, however we received a new delivery today so your order should ship tonight for delivery tomorrow.

    Sorry for the delay

    Regarding the order delay notification E-mails your account has the correct address so I am unsure why your old address is still being used. I have the Net Prog guys looking into this for you now so should have an update soon.

    Regards

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    Retail Sales Manager Chris P's Avatar
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    It seems we havnt actually got the LN 7972 in stock, we have the LN 14063 in stock if this would be acceptable.?

    Sorry for the confusion

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    Cable Guy Jonny M's Avatar
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