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Thread: More RMA stuff

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    Flying prans are the flalalum Veles's Avatar
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    More RMA stuff

    Hey Scan just got back to me about my RMA and I'd like some more help with it. My RMA number is RMA 140330.

    Fistly, I recieved an e-mail asking if the address stated was the correct one to post my replacement hard drive. I would rather get a refund on this item that a replacement, is this possible? As it's a HDD that failed not long after I bought it I would rather not risk another one dieing on me.

    Also, the original e-mail stating the RMA number said I should mail it to them but another mail I recieved asked for a time and date they could pick the item up from my house, which one should I do?

  2. #2
    Scan Computers - Tech pands@scan's Avatar
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    No problem

    Ive updated the RMA to 'Credit Required' for you

    Hope thats good for ya
    pands.goggles


  3. #3
    Flying prans are the flalalum Veles's Avatar
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    Quote Originally Posted by pands@scan
    No problem

    Ive updated the RMA to 'Credit Required' for you

    Hope thats good for ya
    Ta very much

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